Strategic Communications Manager

3 days ago

Fort Lauderdale, Florida, United States Moss Full time

**Job Summary**

Moss is seeking a highly skilled Strategic Communications Manager to play a pivotal role in telling the company's story and expanding its reach. This position is responsible for driving internal communications that enhance employee engagement and support organizational objectives, as well as select external communications that enhance the company's public image.

**Key Responsibilities**

  • Develop and implement internal communication strategies that enhance employee engagement and reinforce company values.
  • Collaborate with senior leadership and department heads to ensure that internal messaging supports the company's overall business strategy.
  • Establish metrics to measure the effectiveness of internal communications efforts and gather employee feedback.
  • Use data-driven insights to continuously improve communication strategies and tactics.
  • Prepare compelling presentations for company leadership and executives.
  • Develop content that maintains a consistent brand voice across all internal and external platforms.
  • Support select external communications efforts, including public relations, community outreach, and social media.
  • Channel the Moss brand voice and ghostwrite executive communications that achieve operational priorities and leverage thought leadership opportunities.
  • Manage and execute internal events, including town halls, leadership briefings, and employee celebrations.
  • Support leadership communications to ensure clarity during organizational changes and other strategic initiatives.
  • Embrace opportunities to experiment with industry-leading technologies like AI and machine learning to improve communication workflows.
  • Assist in the hiring, training, and development of communications staff, fostering a culture of continuous learning and improvement.

**Requirements**

  • Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
  • 7+ years of experience in internal and external communications, with a focus on internal engagement and PR/media relations.
  • Strong writing, editing, and verbal communication skills.
  • Demonstrated experience managing internal communications and supporting external media relations and/or community outreach.
  • Proficiency in meeting planning and PowerPoint presentation development.
  • Ability to work collaboratively with cross-functional teams and senior leadership.
  • Proficiency with communication tools and platforms, including intranet systems, social media, and email marketing software.
  • Ability to think strategically and execute tactically, balancing long-term vision with current priorities.

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