Inside Parts Sales Representative

2 weeks ago


Scranton, Pennsylvania, United States Hunter Truck Full time
Job Overview

Hunter Truck is seeking a dedicated Parts Inside Sales Associate to become a vital part of our dynamic team.

As a family-owned and authorized dealer of Peterbilt trucks, Hunter Truck has been a trusted name in the trucking industry since 1938, offering exceptional service and parts across multiple states.

Our mission is to cultivate long-lasting relationships by delivering outstanding products and services that embody value, integrity, and teamwork.

POSITION SUMMARY

The Parts Inside Sales Associate plays a crucial role in generating parts sales from existing accounts and identifying new business opportunities through proactive outreach.

WORKING CONDITIONS:

  • Schedule: Full-time, Monday to Friday

WHAT WE OFFER:

  • Competitive compensation
  • Opportunities for professional growth and advancement
  • Comprehensive benefits including medical, dental, vision, life, and disability insurance
  • 401(k) retirement plan
  • Incentive programs
  • Referral bonuses
  • Paid training sessions

QUALIFICATIONS:

  • Minimum of two years of relevant experience or a combination of education and experience
  • Basic computer skills are necessary

CERTIFICATIONS:

  • Valid driver's license with a clean driving record
  • Automotive Service Excellence (ASE) certifications are preferred
  • Medium/Heavy Truck Parts Specialist certification is a plus

KEY RESPONSIBILITIES:

  • Collaborate with Parts Outside Sales Associates as needed
  • Engage in proactive customer outreach via phone
  • Process parts orders and communicate status to relevant personnel
  • Confirm delivery dates for non-stock items with customers
  • Secure approval for special pricing from the parts manager
  • Provide delivery and shipping instructions to the counterperson
  • Follow up on orders to ensure customer satisfaction
  • Coordinate service sales with service department staff
  • Submit completed reports and documentation as required
  • Maintain accurate customer records
  • Participate in training sessions as necessary
  • Act as a representative for the dealership
  • Perform basic vehicle maintenance tasks
  • Notify parts manager of any major vehicle repair needs
  • Foster a collaborative team environment
  • Uphold a professional appearance
  • Adhere to all health and safety policies to promote a safe workplace

All offers are contingent upon successful completion of a background check and drug screening.

Hunter Truck is an Equal Opportunity Employer.



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