Technical Services Coordinator

23 hours ago


Madison, Wisconsin, United States Agiliti Health, Inc. Full time
Job Description:

The Technical Services Coordinator plays a critical role in ensuring the timely and cost-effective inspection, repair, and maintenance of medical equipment at our office and customer locations. This position oversees and coordinates the biomedical and field service technicians assigned to a designated location, ensuring that accurate and detailed equipment records are kept.

The ideal candidate will have a strong understanding of the healthcare industry, including hospital operations, alternate care providers, and medical equipment manufacturers. They will be proficient in medical equipment preventive maintenance, repair, and handling, with the ability to read and understand technical manuals and electric/pneumatic schematics.

The Technical Services Coordinator will be responsible for:

  • Participating in revenue growth, cost containment, and expansion of services with existing and potential customers
  • Understanding and using effective conflict resolution skills to identify and resolve customer, employee, and service concerns
  • Maintaining compliance with International Organization for Standardization (ISO) regulations, if applicable
  • Managing requisitions, parts, and supply inventory and purchase orders
  • Completing required documentation, reports, and updates to support business operations
  • Providing focus and helping establish priorities for technical teams
  • Ensuring equipment incidents, recalls, upgrades, and modifications are completed in compliance with directives and documented accordingly
  • Coordinating and training technical services technicians

The successful candidate will possess strong communication and presentation skills, with the ability to build credibility and trust with customer administration, clinicians, and staff. They will be proactive, self-directed, and organized, with a focus on meeting deadlines and delivering high-quality results.

Agiliti Health, Inc. is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. We offer a robust suite of benefits for regular, full-time, non-union employees, including health insurance options, short- and long-term disability plans, flexible spending accounts, and more.



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