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Technical Director

2 months ago

Madison, Wisconsin, United States Intergraph Full time

Job Overview

Hexagon is seeking a highly skilled Technical Manager to lead our Public Safety Dispatch Portfolio team across North America. This role is responsible for overseeing all technical aspects and resources to drive organizational growth and efficiency.

Key Responsibilities

  • Technical oversight and guidance to a team of direct reports
  • Coordination with Project Managers to resolve project issues and adapt resource schedules
  • Technical guidance to customer teams and issue escalation management
  • Personnel management, including staffing decisions, performance reviews, and career development

Additional Technical Responsibilities

  • Development and implementation of technical guidelines, standards, and procedures
  • Management of system development, maintenance, and security
  • Pre-sales and post-sales support to the Sales Team
  • Cultivation of constructive relationships with customers, direct reports, and other managers

Reporting Structure

The Technical Manager reports directly to the Technical Director of CAD Service Delivery.