Custody Client Solutions Manager

2 days ago


New York, New York, United States Citigroup Full time
Job Description

Citi is seeking a highly skilled and experienced professional to join our Client Solutions team as a Custody Client Solutions Manager. This role will be responsible for developing and implementing tailored client solutions and content for our Asset Management client segment.

Key Responsibilities:
  • Define our Custody product strategy for the asset management segment, ensuring Citi grows its position in the market while ensuring high-quality product delivery.
  • Define Custody narrative, including value proposition and bespoke solution packages for asset management client segment, including integration with our Funds and Middle Office partners.
  • Primary individual responsible for solutioning complex deal opportunities, including sustainable operating models, resources, commercial pricing, and contractual terms.
  • Develop thematic understanding of Custody asset management gaps to drive tactical and strategic deliverables that increase accessible wallet.
What You'll Do:
  • Execution against strategy to increase revenues and margin in line with our business objectives.
  • Responsible for solutioning of complex deal opportunities, including sustainable operating models, resources, commercial pricing, and contractual terms.
  • Define content strategies aligned with business objectives and targeted client segments.
  • Enhance product to ensure Citi's offering is highly competitive in terms of capability and client experience vs. competitor products.
  • Own and lead initiatives to consistently deliver a leading product and service proposition.
  • Partner with Securities Services Sales organization to complete RFPs, client pitches, contract, and commercial negotiations.
  • Manage senior client engagement.
What We'll Need From You:
  • Intellectual curiosity, analytical, and conceptual thinker.
  • Proactively seeks and develops new opportunities.
  • Attention to detail and process/analytic mindset.
  • Ability to build networks and relationships internally and externally.
  • Familiarity with Custody, Funds, and Middle Office operating models, including integration with OMS providers.
  • Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets.
  • Ability to structure and break down problems, develop solutions, and drive to results.
  • Process Management knowledge with a propensity for detail and comprehensiveness of content.
  • Ability to collaborate and clearly communicate complex ideas.
  • Generation of progress reports and presentations for management.
What We Can Offer You:
  • We work hard to have a positive financial and social impact on the communities we serve.
  • In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well, and save well.


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