Client Solutions Manager, Automotive Industry

5 days ago


New York, New York, United States Tik Tok Full time
About the Role

The Client Solutions Manager will play a key role in driving revenue growth and delivering exceptional customer service to our automotive clients. This individual will work closely with the sales team to provide expert support and guidance to clients, leveraging data and analytics to build customized solutions that meet their unique needs.

Responsibilities
  • Manage and grow post-sale client relationships and revenue for automotive advertisers
  • Develop and maintain expertise in TikTok solutions for automotive businesses, adapting recommendations to suit varying client needs
  • Grow revenue, educate, and lead upsell conversations with clients post-initial sale
  • Spearhead client education on products and product updates to advise on the best approach to drive business outcomes for clients and agencies
  • Outline and oversee all measurement strategies for clients in relation to tracking metrics and delivering results
  • Identify optimization opportunities for improving performance
  • Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
  • Consult and coach clients and agencies to achieve greater results on TikTok solutions
Qualifications

To be successful in this role, you will need:

  • 5+ years of experience in account management/client services roles in digital marketing or ad tech, with experience with auction-based ad networks
  • Ability to work in New York

Preferred qualifications include:

  • Experience prioritizing and managing tasks within a fast-paced environment
  • Ability to analyze data and identify insights
  • Track record of supporting revenue goals
  • Experience in performance advertising and managing significant, complex, and scaling challenges
  • Experience diagnosing and solving technical problems with product and engineering teams
About TikTok

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.



  • New York, New York, United States Tik Tok Full time

    About the RoleThe Client Solutions Manager will work closely with the sales team to provide support and expertise in meeting client objectives and providing best-in-class customer service to both internal and external clients.Key ResponsibilitiesManage and grow post-sale client relationships and revenue for advertisersBecome an expert in TikTok solutions for...


  • New York, New York, United States Theron Solutions Full time

    Position Overview:The Client Relationship Manager (CRM) will oversee current client accounts with an emphasis on fostering growth.Assume primary accountability for the client and serve as the internal owner for designated accounts.Enhance and cultivate relationships to promote expansion and renewals across a range of solutions and services.Responsible for...


  • New York, New York, United States Briggs Automotive Group Full time

    Job OverviewBriggs Automotive Group is eager to enhance their internal sales division. Are you aiming to elevate your career while increasing your earnings? Do you seek a structured environment that fosters skill development? This is a prime opportunity to join a leading Auto Group in the region. These roles are limited, and we are keen to expand our...


  • New York, New York, United States Synergy Interactive Full time

    Job Title: Paralegal - Automotive IndustryWe are seeking a highly skilled Paralegal to join our team at Synergy Interactive, where you will play a critical role in ensuring the success of our advertising campaigns in the automotive industry.Key Responsibilities:Contract Review and Negotiation: Draft, review, and assist in negotiating contracts related to...


  • New York, New York, United States Henderson Harbor Group Full time

    Company Overview: Henderson Harbor Group is a distinguished executive search and consulting firm specializing in finance, accounting, tax, and technology sectors. Our recruitment division excels in sourcing highly qualified professionals for both contract and permanent roles, primarily serving clients in the NYC Metro area and nationally through our esteemed...


  • New York, New York, United States US Tech Solutions Full time

    {"Job Title": "Global Automotive Account Manager", "Job Description": "Key ResponsibilitiesAs a Global Automotive Account Manager, you will be responsible for growing our largest and most iconic global automotive clients. You will leverage your keen business understanding to focus on core areas to drive outsized business growth.You will work closely with an...


  • New York, New York, United States Metergy Solutions Full time

    About the RoleMetergy Solutions is seeking a highly experienced and dynamic Client Success Manager to join our team. This pivotal role is responsible for managing all critical client relationships, ensuring that our clients receive the highest level of support during and after implementation of our utility solutions.Key ResponsibilitiesBuild and maintain...


  • New York, New York, United States Briggs Automotive Group Full time

    Job OverviewBriggs Automotive Group is thrilled to enhance its internal sales force. Are you eager to elevate your career and increase your earnings? Do you seek a structured environment that fosters skill development? This is a prime opportunity to join the leading Auto Group in Kansas. Our openings are limited, and we are eager to expand our team.Sales...


  • New York, New York, United States Empire Automotive Group Full time

    Job SummaryEmpire Automotive Group is seeking an experienced Sales Consultant to join our team at Hyundai. As a Sales Consultant, you will be responsible for leading our sales team to achieve exceptional results and providing an outstanding customer experience.Key ResponsibilitiesDevelop and maintain a deep understanding of our product offerings, including...


  • New York, New York, United States Fullpath Full time

    About FullpathFullpath is a rapidly growing technology company specializing in the automotive sector, with a presence in the US and Israel. Our mission is to continuously disrupt the industry by developing innovative, groundbreaking technologies that empower dealers to build stronger, more resilient businesses. Our work environment is fast-paced, as we...


  • New York, New York, United States AmazonWebServices Full time

    Are you a visionary architect with a commitment to customer success? We are seeking a talented individual to join our team as a Senior Solutions Architect specializing in Generative AI for the Automotive sector. Your role will be pivotal in helping clients unlock their potential through innovative cloud solutions. About the Role: In this position, you will...


  • New York, New York, United States Influential Full time

    Position OverviewInfluential stands as a prominent figure in the Influencer Marketing industry, recognized as the largest influencer marketing firm globally by revenue. We proudly serve over 60% of the Fortune 500, facilitating connections between our clients and a vast network of more than 3 million social media influencers.We seek individuals who are...


  • New York, New York, United States Influential Full time

    Job OverviewInfluential stands as a prominent leader in the Influencer Marketing industry, recognized as the largest influencer marketing firm globally by revenue. With a trusted partnership with over 60% of the Fortune 500, we facilitate connections between our clients and a vast network of more than 3 million social media influencers.We seek dedicated...


  • New York, New York, United States Amazon Web Services, Inc. Full time

    Overview: Are you driven by a commitment to customer success and passionate about empowering clients to realize their full potential? Do you possess the industry knowledge, particularly in Automotive and Manufacturing, along with the sales acumen required to position AWS as the premier cloud provider? If you thrive on creating innovative, data-centric...


  • New York, New York, United States Wunderman Thompson Full time

    About the RoleWe are seeking a highly skilled Senior Account Executive to join our team at Wunderman Thompson. As a key member of our Account Services team, you will be responsible for managing client relationships and delivering exceptional results.Key ResponsibilitiesClient Management: Develop and maintain strong relationships with clients, including the...


  • New York, New York, United States Viant Technology Full time

    ROLE OVERVIEWViant Technology is seeking a proficient Technical Account Manager to effectively connect technical offerings with client requirements within our Data Platform and Advanced Reporting services.KEY RESPONSIBILITIES Serve as a client-focused Technical Account Manager, enhancing client experiences, providing educational assistance, and fostering...


  • New York, New York, United States Ramp Full time

    About RampRamp is the premier platform for contemporary finance teams. By merging corporate cards with expense oversight, bill settlements, vendor management, accounting automation, and more, Ramp's comprehensive solution is crafted to save organizations both time and money, empowering finance teams to excel in their roles.Our MissionWe aim to foster...


  • New York, New York, United States Russell Tobin & Associates Full time

    Job Title: Client Solutions ManagerWe are seeking a highly skilled Client Solutions Manager to join our team at Russell Tobin & Associates. As a Client Solutions Manager, you will be responsible for developing and executing media plans that drive business outcomes for our clients.Key Responsibilities:Develop measurable media plans grounded in objectives and...


  • New York, New York, United States META Full time

    Job Title: Client Solutions Manager, EntertainmentJob Summary:We are seeking a highly skilled Client Solutions Manager to join our team at Meta. As a key member of our Global Business Group, you will be responsible for building and managing key client relationships, leveraging strong analytical skills, and developing platform and product expertise to become...

  • Executive Recruiter

    4 weeks ago


    New York, New York, United States Jerry Full time

    About the OpportunityJerry is a pioneering company in the automotive technology space, revolutionizing the way people manage their cars. We're seeking a highly skilled Lead Recruiter to join our team and play a critical role in shaping the future of our organization.As a Lead Recruiter, you will be responsible for leading full-cycle recruiting efforts for...