Guest Services Representative

1 week ago


Maitland, Florida, United States Aimbridge Hospitality Full time
Position Overview:
As a Front Desk Agent, you will play a crucial role in ensuring a welcoming atmosphere for all guests. Your primary focus will be on providing exceptional service throughout the guest's experience, from check-in to check-out.

Key Responsibilities:
  • Welcoming and registering guests in a friendly and efficient manner.
  • Managing guest inquiries and resolving any issues that may arise during their stay.
  • Processing guest payments and settling accounts accurately upon departure.
  • Maintaining a clean and organized front desk area.
  • Coordinating with other hotel departments to ensure guest satisfaction.

Qualifications:
Ideal candidates will possess strong communication skills, a customer-focused attitude, and the ability to work in a fast-paced environment. Experience in hospitality or customer service is preferred.

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