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Customer Service Representative

2 months ago

Maitland, Florida, United States ARS-Rescue Rooter Full time

Job Summary:

We are seeking a highly skilled and professional Customer Service Representative to join our team at ARS-Rescue Rooter. As a key member of our customer experience team, you will be responsible for providing exceptional service to our customers through prompt and professional handling of incoming and outgoing call requests.

Key Responsibilities:

  • Report to work on-time and clock in promptly to start shift
  • Relieve outgoing shift and ensure a smooth transition
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers
  • Work collaboratively with other team members to achieve customer satisfaction

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Proficiency in using phone systems and software
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment