Outpatient Laboratory Client Representative

2 weeks ago


Maitland, Florida, United States AdventHealth Ambulatory Services Full time

Position Overview: Client Representative - Outpatient Laboratory

Comprehensive Benefits:

  • Commitment to holistic care, providing the chance to contribute to the healing of individuals in mind, body, and spirit.
  • Competitive benefits, market-aligned salaries, and opportunities for professional growth.
  • Pathways for career advancement as we broaden our network nationwide.

Our Commitment:

Joining AdventHealth means becoming part of a larger mission. It’s about being part of a community that values the completeness of each individual and strives to uplift others in all aspects of life. At AdventHealth, you will have the opportunity to flourish in your career while also nurturing your spiritual growth, all while extending the Healing Ministry of Christ. Here, your unique contributions and experiences are valued, and together, we can achieve even greater outcomes.

Work Schedule: Full Time

Work Hours: Monday to Friday, 8 AM to 5 PM

Key Responsibilities:

The Client Representative plays a vital role in the expansion and upkeep of the outreach initiatives of AdventHealth Laboratories by promoting laboratory services to local physicians and healthcare providers, while also focusing on enhancing client satisfaction. This role emphasizes exceptional customer service and accountability in fostering respectful relationships with all stakeholders. Compliance with the AdventHealth Corporate Compliance Plan and adherence to all relevant local, state, and federal regulations is essential.

Value Added to the Team:

  • Collaborates with the Assistant Director and Business Development Manager to optimize territory growth and potential.
  • Maintains productive relationships with laboratory personnel across various sites.
  • Addresses and clarifies client billing inquiries; documents client interactions and activities in the database.
  • Provides training to clients to enhance satisfaction and compliance with regulations and laboratory procedures.
  • Assists in executing the marketing strategy for the department to expand the client base and increase service volumes.

Qualifications:

Essential Experience:

  • Minimum of six months of experience in the healthcare sector, ideally in sales, marketing, or client services.
  • Possession of a valid Florida Class E Driver's License and a driving record that complies with company policy.

This organization is an equal opportunity employer and adheres to all federal, state, and local anti-discrimination laws, regulations, and ordinances. Compensation for this position is determined based on skills, experience, and other relevant factors. Salary ranges may vary based on geographical location.

Category: Laboratory

Organization: AdventHealth Ambulatory Services

Schedule: Full-time

Shift: Day



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