Senior Intune Administrator
15 hours ago
Sharp Decisions is seeking a highly skilled Senior Intune Administrator to join our team. As a key member of our IT department, you will be responsible for designing, developing, and maintaining Microsoft Windows client architecture, as well as managing solutions to support the management of smartphones and other mobile devices.
Key Responsibilities:- Design and develop Microsoft Windows client architecture to support the management of smartphones and other mobile devices.
- Manage solutions to support the management of smartphones and other mobile devices.
- Perform well-organized and timely deployments of applications, major upgrades, security updates, and patches to the environment.
- Assist with the final resolution of escalated incidents and participate in problem-management activities to address reoccurring issues.
- Participate in and/or manage cross-functional team projects to implement new or updated technology to improve the stability, security, management, or efficiency of our compute resources.
- Professional writing skills.
- Experience in management-level presentations.
- Project Management skills.
- Excellent communication and interpersonal skills are required to work effectively with a wide range of design, construction, and technology specialists.
- Advanced Windows and MAC operating system configuration and troubleshooting knowledge.
- Experience with Microsoft Intune Endpoint Manager.
- Experience working with Microsoft Defender for Endpoint or similar antivirus product.
- 5 years working with Active Directory and Group Policy.
- Experience using Service Now or other related ITSM platform.
- Hands-on experience of ongoing administration and service maintenance.
- Knowledge of Windows platform and Intune / SCCM (Configuration Manager) deployment tools.
- Windows 10/11 troubleshooting skills.
- Experience with Windows Server 2016/2019 interface and management.
- Knowledge of Microsoft Group Policy Objects and Group Policy Preferences.
- Strong writing skills for client-facing documentation and executive-level communications.
- Strong technical troubleshooting and analytical skills.
- Communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form.
- Microsoft Endpoint Configuration Manager or Endpoint Manager experience is a plus.
- Experience with Microsoft cloud licensing; Microsoft 365 E3 and E5, EM+S, Intune, or Office 365 E3 is a plus.
- Application packaging and deployment within targeting UEM applications such as MS Endpoint Configuration Manager, and Intune.
- Custom reporting and dashboard creation within UEM tools to include PowerBI.
- Deployment compliance evaluation and stakeholder reporting.
- Regular collaboration with IT support peers and IT executives.
- Escalation and collaboration with application support vendors.
- Image Management: endpoint (PC and Server) operating system build, customizations (task sequence), and deployment.
- Operating system version upgrade provisioning and deployment.
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