Senior Retail Leader

1 week ago


Washington, Washington, D.C., United States Tapestry Full time
Job Title: Senior Muse (Supervisor)

At Tapestry, we're seeking a highly skilled and motivated Senior Muse (Supervisor) to join our team. As a key member of our retail leadership team, you will be responsible for driving sales growth, building strong relationships with clients, and fostering a positive and productive work environment.

Key Responsibilities:
  • Develop and execute sales strategies to drive revenue growth and meet sales targets
  • Build and maintain strong relationships with clients, including regular communication and personalized service
  • Lead and motivate a team of sales associates to achieve sales goals and provide exceptional customer service
  • Stay up-to-date on product knowledge and brand aesthetic to effectively communicate with clients and team members
  • Ensure store presentation standards are met and maintained, including visual merchandising and inventory management
Requirements:
  • Minimum 2-3 years' experience in luxury goods or a comparable retail environment
  • Strong written and verbal communication skills, with ability to effectively communicate with clients and team members
  • Detail-oriented and proactive, with ability to multitask and prioritize tasks
  • Available to work store schedule, including evenings and weekends
  • Physical ability to stand for extended periods and safely lift boxes up to 40 pounds
Competencies:
  • Drive for Results: Consistently meets or exceeds sales targets and goals
  • Customer Focus: Provides exceptional customer service and builds strong relationships with clients
  • Leadership Presence: Effectively leads and motivates a team to achieve sales goals and provide exceptional customer service
  • Building Brand Equity: Understands and communicates the Kate Spade brand aesthetic and philosophy to clients and team members

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're a motivated and results-driven individual with a passion for luxury goods and exceptional customer service, we encourage you to apply for this exciting opportunity.



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