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Administrative Assistant

2 months ago

Worcester, Massachusetts, United States Related Company Full time
About the Role

We are seeking a highly skilled and dedicated Administrative Assistant to join our team at Related Affordable. As a key member of our team, you will be responsible for providing exceptional support to our residents and staff, ensuring a seamless and efficient experience for all.

Key Responsibilities
  • Provide timely and professional responses to phone calls and emails, ensuring that all inquiries are addressed promptly and efficiently.
  • Filing and organization of documents and records, maintaining accurate and up-to-date records.
  • Welcome and guide tenants and new applicants through the application process, ensuring a smooth and welcoming experience.
  • Distribute application materials, conduct interviews, and perform background and credit checks, ensuring compliance with company policies and procedures.
  • Establish partnerships with local organizations to provide residents with resources that promote health and independence, enhancing the overall quality of life for our residents.
  • Collaborate with service providers and coordinate reporting as needed, ensuring seamless communication and coordination.
Requirements
  • Prior experience in the affordable housing industry is preferred but not mandatory.
  • Excellent written and verbal communication skills, with the ability to communicate effectively with residents, staff, and external partners.
  • A proven track record of managing complex operational tasks, with a focus on attention to detail and accuracy.
  • Bilingual skills in Spanish are preferred but not required.
  • A commitment to exceeding expectations, providing exceptional service, and building strong relationships with residents and staff.
About Us

At Related Affordable, we believe in enriching lives through affordable housing. We are driven by the belief that everyone deserves a quality home and work hard to deliver that for communities across the country. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide.

We are an equal opportunity employer and value diversity in backgrounds and experiences. We aim to ensure competitive total compensation commensurate with experience, workplace geography, and market standards.