Customer Engagement Specialist

1 week ago


Rochester, New York, United States Recreational Equipment Inc Full time
Position Overview

As a Customer Engagement Specialist, you will play a crucial role in assisting customers with inquiries regarding our diverse range of products and services. Your expertise will help enhance the customer experience and foster loyalty.

Key Responsibilities
  • Provide exceptional support to customers by addressing questions related to our offerings and memberships.
  • Assist in the promotion of special ticket sales and other exclusive offers.
  • Collaborate with store management to uphold visual merchandising standards and maintain an inviting shopping environment.
  • Participate in comprehensive sales and service training programs to enhance your product knowledge and sales techniques.
  • Actively promote and educate customers about Recreational Equipment Inc.'s goods and services.
Qualifications

The ideal candidate will possess a passion for outdoor activities and a commitment to delivering outstanding customer service. Strong communication skills and a collaborative spirit are essential for success in this role.



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