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Customer Engagement Associate
2 months ago
As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction and enhancing the overall experience. Your primary responsibilities will include:
- Client Interaction: Engage with customers to address inquiries and provide support.
- Problem Resolution: Identify and resolve issues efficiently to maintain high service standards.
- Collaboration: Work closely with various departments to ensure seamless service delivery.
1. Deliver exceptional customer service by understanding client needs and providing tailored solutions.
2. Maintain accurate records of customer interactions and transactions.
3. Contribute to continuous improvement initiatives to enhance service quality.
Qualifications:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Experience in customer service or related fields is preferred.
Join our team at International Flavors & Fragrances and be part of a dynamic organization dedicated to excellence in customer service.
