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Customer Engagement Specialist

2 months ago

Rochester, New York, United States Recreational Equipment Inc Full time
Position Overview

As a Customer Engagement Specialist, you will play a crucial role in enhancing the shopping experience for our valued customers. Your primary responsibilities will include:

  • Customer Assistance: Provide knowledgeable support to customers regarding various products and services.
  • Membership Guidance: Assist customers with inquiries related to memberships and benefits.
  • Sales Promotion: Actively promote special ticket sales and other offerings.

In addition to customer interaction, you will collaborate with store management to:

  • Visual Merchandising: Maintain and uphold visual standards in accordance with company guidelines.
  • Sales Training: Participate in ongoing sales and service training to enhance your skills and product knowledge.

Your role will be pivotal in driving sales and ensuring customer satisfaction, making you an integral part of our retail team.