Help Desk Operations Manager

About this roleWe are seeking a skilled Help Desk Manager to join our team at General Dynamics Information Technology (GDIT). As a Help Desk Manager, you will be responsible for providing exceptional IT support services to our clients in the Legislative Branch of the U.S. Government.Key responsibilitiesTeam management: Lead a team of IT support technicians...

About the JobWe are currently seeking a highly skilled Help Desk Operations Manager to join our team in Washington D.C. This role requires strong leadership and technical skills, as well as excellent communication and collaboration abilities.Key ResponsibilitiesDevelop and implement incident response protocols to enhance efficiency and effectiveness.Train...

Job OverviewWe are seeking a skilled Help Desk Manager/Contingent to lead our team in delivering exceptional IT support services. This role requires a strong leader who can oversee daily operations, manage workflows, and develop processes to improve service quality.About the RoleAs a Help Desk Manager/Contingent, you will be responsible for ensuring timely...

We are seeking an experienced professional to fill the role of Help Desk Operations Supervisor at our organization. In this position, you will be responsible for overseeing the daily operations of the help desk, ensuring that all requests for support are handled in a timely and efficient manner. This role reports directly to the IT Department.About the...

About the RoleWe are seeking an IT Operations Manager to join our team at NEOSTEK, Inc.In this role, you will be responsible for managing a team of system engineers, network engineers, and help desk analysts.You will develop and maintain documentation and reports to ensure smooth operation of the TS/SCI information systems enclave.Key Requirements:Bachelor's...

Salary: $80,000 - $110,000 per yearJob DescriptionThe Help Desk Team Lead will oversee daily helpdesk activities, ensuring timely assignment of incidents, requests, and escalations. Key responsibilities include prioritizing tickets, allocating resources, and guiding team members on ticket updates for effective customer communication. This role requires...

Detailed Job DescriptionIn this role, you will be responsible for:Traveling to client offices in D.C. and Chicago to offer onsite support;Entering work requests into our ticketing system;Providing Help Desk coverage during business hours and as required by the on-call schedule;Engaging and addressing all work requests in a timely fashion;Documenting all...

Job TitleHelp Desk Leadership Position at Greenberg-Larraby, Inc.About the CompanyGreenberg-Larraby, Inc. (GLI) is a renowned organization committed to delivering exceptional IT services. We are currently seeking an experienced Help Desk Leadership professional to join our team.Job SummaryWe are looking for a seasoned IT Support Manager to oversee the daily...

Job DescriptionWilliams & Connolly LLP is seeking a skilled IT professional to oversee the Help Desk operations. As a key member of our IT team, you will be responsible for managing a team of technical support specialists and ensuring seamless delivery of services to our end-users.Key Responsibilities:Oversee procedures related to help request...

Job Title: Senior Help Desk ProfessionalEstimated Salary: $70,000 - $100,000 per yearAbout the RoleCODICE is seeking an experienced Senior Help Desk Professional to join its Information Technology Section. The successful candidate will play a key role in delivering top-tier technical support to clients across on-premise and remote locations.Main...

Job OverviewTekSynap, a leading provider of IT services, is seeking an experienced Help Desk Incident Manager to join our team in Washington D.C. This role offers a competitive salary of $120,000 per year, along with a comprehensive benefits package including health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation...

About the Role:We are seeking a Help Desk Expert to join our team at Edge. The ideal candidate will have strong technical expertise and excellent communication skills.Key Responsibilities:Provide technical support for end-users on various hardware and software platforms.Utilize the Help Desk tracking system to input details, monitor tickets, and resolve...

**Job Title:** Senior Help Desk EngineerEstimated Salary:$90,000 - $120,000 per yearCODICE is seeking a seasoned Senior Help Desk Engineer to join their Information Technology Section. The successful candidate will play a key role in delivering top-tier technical support to clients across on-premise and remote locations.Key Responsibilities:Provide...

Job OverviewThe MIS Department, Inc. is seeking an experienced Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting complex issues, and delivering timely solutions.This role requires strong problem-solving skills, excellent communication abilities, and a...

About the RoleWe are seeking an Enterprise Help Desk Engineer to join our team. The ideal candidate will have a strong background in IT support and be able to provide top-tier technical support to clients across various locations.The successful candidate will play a key role in delivering expert-level user support, troubleshooting complex issues, and...

Estimated salary: $60,000 - $80,000 per year.Company OverviewAt DP Solutions, we're committed to delivering top-notch IT solutions and exceptional customer service. With over 1,000 satisfied clients across the mid-Atlantic region, we've established ourselves as a leading provider of IT technology solutions in Maryland, Pennsylvania, Virginia, and beyond.Job...

Job OverviewiTrust Human Capital Management is seeking skilled Help Desk Technical Assistants to join our IT support team. As a Help Desk Technical Assistant, you will provide technical assistance across three tiers of support, ensuring efficient resolution of IT issues and maintaining high levels of user satisfaction.Key responsibilities include:Providing...

About the RoleWe are seeking an experienced IT Support Manager to join our team in Washington DC. As a Technical Service Desk Specialist, you will be responsible for overseeing the Help Desk operations, providing crucial support to our clients, and ensuring efficient resolution of IT issues. This role requires a strong technical background, excellent...

About the RoleWe are looking for an experienced Help Desk Technician to join our growing team at A3T. As a key member of our IT department, you will be responsible for providing top-notch technical support and services to our clients.

About the JobWe are looking for an experienced IT Help Desk Professional to provide top-notch technical support and services to our staff. The ideal candidate will have a strong background in computer hardware and software troubleshooting, as well as excellent communication skills.