Customer Service Ambassador
2 months ago
Job Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Redner's Markets. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities:
- Customer Service: Promote customer goodwill by providing high standards of customer service throughout the front end operations.
- Leadership: Supervise and direct all front end personnel and activities to ensure seamless operations.
- Problem Resolution: Effectively resolve customer complaints and concerns in a professional and courteous manner.
- Team Collaboration: Work collaboratively with other departments to achieve business objectives and improve customer satisfaction.
Requirements:
- Excellent Communication Skills: Possess excellent verbal and written communication skills to effectively interact with customers and team members.
- Leadership Skills: Demonstrate strong leadership skills to supervise and direct front end personnel.
- Problem-Solving Skills: Possess strong problem-solving skills to effectively resolve customer complaints and concerns.
- Customer Service Skills: Provide exceptional customer service to ensure a positive shopping experience.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Advancement: Opportunities for career advancement and professional growth.
- Collaborative Work Environment: A collaborative and supportive work environment.
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