Customer Service Representative
5 days ago
Job Location
Scranton, PA - Scranton, PA
Remote Type
Fully Remote
Position Type
Full Time
Salary Range
$16.00 Hourly
Job Category
Customer Service
Customer Service Representative
At VIMO INC, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for delivering exceptional customer experiences and helping individuals navigate the complexities of health insurance enrollment. With a strong focus on customer satisfaction, you'll work closely with our team to resolve issues, answer questions, and provide personalized support to our customers.
Key Responsibilities
- Provide top-notch customer service via phone, email, and online chat
- Manage customer accounts and provide technical support
- Enter application data accurately and efficiently
- Respond to online chat inquiries as assigned
- Interpret and follow defined procedures and policies
- Utilize creative problem-solving skills to resolve complex issues
- Stay adaptable and flexible in a fast-paced environment
- Manage time and tasks effectively, prioritizing multiple responsibilities
- Participate in extensive self-study, training, and testing to maintain certification
- Adhere to regulated guidelines for communications via all channels
Requirements
- 18 years of age or older
- Minimum Internet Speed of 35 mb/s
- Dedicated, private, and secure workspace
- Personal laptop or desktop computer required for the Training Period
- Commit to full attendance during the 3-week Training period
- Complete a background check and health screening
- Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
- NOT Compatible: Mobile Internet Service Providers and Satellite
What We Offer
- Paid Training
- Full-Time, Seasonal temp-to-permanent roles
- Performance and attendance-based incentives, in addition to the base pay
- The convenience of working from home
- Collaborative and supportive team environment
- 401K Match
- Individual Coverage HRA (ICHRA)
- Paid time off (PTO)
Preferred Experience
- Previous experience in customer support or technical support role
- Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
- Previous experience in a Call Center
- Familiarity with CRM systems and practices
- Spanish Bilingual, a plus
Language Code: en
-
Customer Service Representative
5 days ago
Scranton, Pennsylvania, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake...
-
Customer Service Representative
1 month ago
Scranton, Pennsylvania, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and ensuring that our customers have a positive experience with our brand.Job...
-
Customer Service Representative
4 weeks ago
Scranton, Pennsylvania, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, ensuring their satisfaction and loyalty to our brand.Key...
-
Customer Service Representative
1 month ago
Scranton, Pennsylvania, United States Azek Co. Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at The Azek Company. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and...
-
Customer Service Representative
2 weeks ago
Scranton, Pennsylvania, United States Domino's Pizza LLC Full timeCustomer Service Representative at Domino's Pizza LLCWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key...
-
Customer Service Representative
3 weeks ago
Scranton, Pennsylvania, United States HumanEdge Full timeJob Title: Call Center RepresentativeWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at HumanEdge. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving issues efficiently, and building strong relationships with internal and external...
-
Customer Service Representative
5 days ago
Scranton, Pennsylvania, United States Loop Internet Full timeCustomer Service RepresentativeAt Loop Internet, we're building a state-of-the-art fiber optic network that will connect hundreds of thousands of homes and businesses with incredible speeds. We're seeking a Customer Service Representative to join our team and help us deliver exceptional customer experiences.Key Responsibilities:Respond promptly to customer...
-
Customer Service Representative
1 month ago
Scranton, Pennsylvania, United States Adecco Full timeJob OpportunityAdecco is seeking a skilled Call Center Representative to join our team in Scranton, PA. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing customer support, and updating client accounts in a professional banking setting.Key Responsibilities:Answering customer inquiries and resolving...
-
Customer Service Representative
4 weeks ago
Scranton, Pennsylvania, United States IONOS Inc Full timeJob SummaryThe MyWebsite Customer Service Representative plays a vital role in supporting IONOS customers with their drag-and-drop website builders through inbound phone calls and email. This position requires strong technical proficiency and effective soft skills to resolve customer issues efficiently.Key ResponsibilitiesResolve customer issues via phone,...
-
Customer Service Representative
4 weeks ago
Scranton, Pennsylvania, United States PSG Global Solutions Careers Full timeUnlock your potential with PSG Global Solutions Careers as a Customer Service Representative in the dynamic Banking/Finance industry.Deliver exceptional customer experiences by addressing inquiries and resolving issues via phone and correspondence.Exercise discretion and adaptability when deviating from standard procedures to meet customer needs.Utilize...
-
Customer Service Representative
4 days ago
Scranton, Pennsylvania, United States That's Great News Full timeWe are seeking talented individuals to fill the role of Customer Support Assistant at That's Great News. As a key member of our team, you will be responsible for delivering exceptional customer experiences by providing accurate and timely product information.Our team-based training sessions ensure that each member of our company has the opportunity to learn...
-
Customer Service Representative
5 days ago
Scranton, Pennsylvania, United States HumanEdge Full timeJob OverviewWe are seeking a highly skilled and bilingual Customer Support Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers through various communication channels.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries via phone,...
-
Customer Service Representative
1 month ago
Scranton, Pennsylvania, United States Adecco US, Inc. Full timeAdecco US, Inc. Job OpportunityWe are seeking a skilled Call Center Representative to join our team in Scranton, PA. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing customer support, and updating client accounts in a professional banking setting.Key Responsibilities:Answer inbound calls and respond...
-
Insurance Customer Service Representative
5 days ago
Scranton, Pennsylvania, United States Government Employees Insurance Company Full timeCustomer Service Representative – Buffalo, NYSalary: $20.15 per hour/$40,602.25 per yearWe're seeking a skilled Customer Service Representative to provide exceptional support to our policyholders. As a key member of our team, you'll be responsible for answering billing questions, making policy changes, and providing recommendations to ensure our customers...
-
Customer Service Representative
3 weeks ago
Scranton, Pennsylvania, United States Adecco US, Inc. Full timeAdecco US, Inc. Job OpportunityWe are seeking a skilled Call Center Representative to join our team in Scranton, PA. As a Call Center Representative, you will be responsible for answering inbound calls and making outbound calls to client accounts, providing customer support, and updating account information in a professional banking setting.Key...
-
Customer Service Representative
3 weeks ago
Scranton, Pennsylvania, United States Adecco US, Inc. Full timeJob Title: Call Center RepresentativeAdecco is hiring for Call Center Representatives with a local client in Scranton, PA. As a Call Center Representative, you will answer inbound calls and make outbound calls regarding client accounts, answer any questions, update account information, and provide customer support in a professional banking setting.What We...
-
High Volume Customer Service Representative
2 days ago
Scranton, Pennsylvania, United States Adecco US, Inc. Full timeAdecco is seeking a Customer Service Representative to work in a high-volume call center environment. The ideal candidate will have excellent communication skills and the ability to handle a high volume of customer inquiries. The position offers competitive pay and benefits, including medical, dental, and vision coverage.As a Customer Service Representative,...
-
Customer Service Representative
4 days ago
Scranton, Pennsylvania, United States Adecco US, Inc. Full timeJob Title: High Volume Customer Service RepresentativeAdecco is seeking highly skilled and motivated individuals to fill High Volume Customer Service Representative positions with a local client in Scranton, PA.Job Summary:We are looking for individuals who can manage a high volume of inbound and outbound calls regarding client accounts, answer any...
-
Customer Service Representative
2 days ago
Scranton, Pennsylvania, United States PSG Global Solutions Careers Full timeAt PSG Global Solutions Careers, we're seeking a skilled Customer Service Representative to join our team in the Banking/Finance industry. As a key member of our customer-facing team, you'll be responsible for providing exceptional support to our clients, resolving issues, and ensuring a seamless experience.Utilize your excellent communication and...
-
Customer Service Ambassador
4 days ago
Scranton, Pennsylvania, United States Hireverse Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Hireverse. As a Customer Service Representative, you will be responsible for promoting products and services to increase brand awareness and community outreach.The ideal candidate will have a passion for delivering exceptional customer experiences and a strong...