Customer Service Expert

4 weeks ago


Scranton, Pennsylvania, United States The Bank of America Corporation Full time

About Us:

At Bank of America, our purpose is to help make financial lives better through every connection. We strive for responsible growth, delivering for our clients, teammates, communities, and shareholders. As a Customer Service Specialist, you will be part of a team that provides exceptional customer experiences, fostering strong relationships and driving business results.

Key Responsibilities:

  • Deliver personalized service to customers, addressing their needs and concerns.
  • Collaborate with colleagues to resolve complex issues and provide solutions.
  • Stay up-to-date on product and service offerings, ensuring accurate information for customers.
  • Contribute to a positive and inclusive work environment, promoting teamwork and open communication.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive compensation and benefits package.
  • The chance to make a meaningful impact in the lives of our customers and communities.


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