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Operations Supervisor

2 months ago


Huntsville, Alabama, United States Stars and Strikes Family Entertainment Center Full time

Join Our Team at Stars and Strikes Family Entertainment Center

We are on the lookout for a skilled Operations Supervisor who thrives in a vibrant and bustling entertainment environment.

As an Operations Supervisor, you will play a pivotal role in leading and managing a dedicated team while overseeing the daily functions of our diverse offerings, including dining, bowling, and arcade experiences. Your leadership will be essential in assisting the General Manager and Assistant General Manager with staffing, training, and ensuring a top-notch guest experience across all service areas.

Key Qualifications:

  • 1-2 years of supervisory experience in a relevant field.
  • Background in Hospitality or Food & Beverage is advantageous.
  • Flexibility to work varied hours, including weekends and holidays, based on operational needs.

Primary Responsibilities:

  • Foster an engaging and enjoyable atmosphere to enhance guest and team experiences.
  • Support the recruitment, training, coaching, scheduling, and performance evaluation of team members.
  • Ensure compliance with core standards, HR policies, and safety protocols.
  • Promote best practices throughout the organization and lead initiatives for process enhancement.
  • Address operational service or customer-related concerns effectively.

Why Consider Joining Us?

With our ongoing growth across the Southeast, there are numerous opportunities for career advancement within our organization. We pride ourselves on being a family-owned business that treats our team members like family.

We encourage continuous professional development by providing access to online training resources and offer various opportunities for community engagement.

We believe in creating a fun work environment where teamwork is paramount, and success is celebrated collectively.

Benefits We Provide:

  • Health and 401k benefits for eligible team members.
  • Performance bonuses.
  • Complimentary bowling, laser tag, and gameplay.
  • Monthly recognition rewards.
  • Company-wide competitions.

We are proud to be an Equal Opportunity Employer.