Retail Operations Leader

2 weeks ago


Rosemont, Illinois, United States Ralph Lauren Full time

Position Summary

  • Play a key role in the Store Management team by implementing strategic initiatives for a successful business.
  • Delegate and oversee tasks, objectives, and priorities for the sales associate team.

Key Responsibilities

  • Achieve sales and profitability targets utilizing essential tools and resources.
  • Assist the store in executing corporate strategies.
  • Engage in team training to drive business outcomes.
  • Creatively connect with clients to expand the customer base.
  • Reflect customer experience standards within the store.
  • Support the overarching vision of the company and store.
  • Participate in client engagement initiatives and community involvement.
  • Promote core values of the organization.
  • Foster a collaborative atmosphere with customers at the forefront.
  • Provide insights to Management regarding achievements and areas for improvement.
  • Enhance customer engagement through diverse purchasing options and product exploration methods.
  • Maintain high productivity standards through effective store operations.
  • Adhere to all company policies and guidelines.

Qualifications, Skills & Expertise

  • Motivated to meet daily, weekly, and monthly sales objectives.
  • Prioritize customer focus in all decision-making processes.
  • Support corporate initiatives and embrace new technologies.
  • Deliver a consistent experience that aligns with brand standards.
  • Build customer relationships through networking efforts.
  • Provide insights on category needs or opportunities.
  • Ensure that sales floor and store standards are consistently upheld.


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