Branch Operations Coordinator

1 week ago

Rosemont, Illinois, United States Wintrust Financial Corporation Full time

Wintrust is a financial holding entity managing approximately $50 billion in assets and listed on the NASDAQ:WTFC. Our foundation is built on the "HAVE IT ALL" model, which allows us to provide advanced technology and the resources of a large financial institution while maintaining a focus on service-oriented community banking for every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin regions. Additionally, we manage various non-bank business units, including commercial and life insurance premium financing, short-term accounts receivable financing, outsourced administrative services, mortgage origination and purchase, wealth management services, and qualified intermediary services for tax-deferred exchanges.

Why consider a career with us?

  • Recognized for our outstanding workplace culture, we have been rated a Top Workplace by the Chicago Tribune for the past decade and have received the Employee Recommended award from the Globe & Mail for the past six years.
  • Competitive compensation along with eligibility for an annual discretionary bonus.
  • A comprehensive benefits package that includes medical, dental, vision, life insurance, a 401k plan with a generous company match, and tuition reimbursement, among others.
  • Family-friendly working hours.
  • With over 175 community bank locations, we provide ample opportunities for career growth and development.
  • A culture that emphasizes internal promotions.

Key Responsibilities:

The Branch Operations Coordinator will undertake various job functions, including but not limited to:

  • Supporting retail implementation, coordinating money service business transactions, generating BSA exception reports, managing safe deposit box escheatment, ordering cash, reporting teller variances, scorecard reporting, and reviewing customer complaints.
  • Continuously researching and gathering information to enhance existing policies and procedures while leveraging best practices to transform our operations.
  • Providing ongoing support and training to the Charter and participating in corporate initiatives related to products, services, customer service, and quality control.
  • Establishing and maintaining strong partnerships across all departments to foster a collaborative approach.
  • Assisting Branch Managers and Retail Heads with training initiatives at branches.

Qualifications:

  • 3-5 years of relevant experience.
  • Familiarity with departmental, banking, and regulatory policies.
  • A Bachelor's degree is preferred.
  • Intermediate proficiency in computer skills.

We offer a range of benefits including Medical Insurance, Dental, Vision, Life Insurance, Accidental Death and Dismemberment, Short-term and Long-term Disability Insurance, Parental Leave, Employee Assistance Program (EAP), Traditional and Roth 401(k) with company match, Flexible Spending Account (FSA), Employee Stock Purchase Plan at a 5% discount, Critical Illness Insurance, Accident Insurance, Transportation and Commuting Benefits, Banking Benefits, and Pet Insurance.

#LI-HYBRID

At Wintrust, we take pride in serving diverse communities and individuals from all backgrounds. To be Chicago's Bank and Wisconsin's Bank, we strive to reflect that diversity in the communities we serve, the people we employ, the organizations we collaborate with, and our banking and lending practices. Wintrust Financial Corporation, including its community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.

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