Branch Operations Coordinator

2 weeks ago

Rosemont, Illinois, United States Wintrust Financial Corporation Full time

Wintrust Financial Corporation is a prominent financial holding entity managing approximately $50 billion in assets and listed on NASDAQ:WTFC. Emphasizing the "HAVE IT ALL" philosophy, Wintrust combines advanced technology and the resources of a large banking institution while prioritizing personalized, service-oriented community banking for every client. The organization operates fifteen community bank subsidiaries with over 170 banking locations across the greater Chicago and southern Wisconsin regions. Additionally, Wintrust encompasses various non-banking business units, including commercial and life insurance premium financing, short-term accounts receivable financing, outsourced administrative services, mortgage origination and purchase, wealth management services, and qualified intermediary services for tax-deferred exchanges.

Join Our Team

Why Choose Wintrust?

  • Recognized for our outstanding workplace culture, we have been rated a Top Workplace by the Chicago Tribune for the past decade and have received the Employee Recommended award from the Globe & Mail for six consecutive years.
  • Competitive compensation package with eligibility for annual discretionary bonuses.
  • Comprehensive benefits package, including medical, dental, vision, life insurance, a 401(k) plan with a generous company match, and tuition reimbursement.
  • Family-friendly working hours.
  • Opportunities for career growth and development across our 175+ community bank locations.
  • A culture that promotes internal advancement.

Key Responsibilities:

The Branch Operations Coordinator will undertake various job functions, including but not limited to:

  • Supporting retail implementation, coordinating money service business transactions, managing BSA exception reports, overseeing safe deposit box escheatment, cash ordering, teller variance reporting, scorecard reporting, and reviewing customer complaints.
  • Continuously researching and gathering insights to enhance existing policies and procedures, leveraging best practices to transform operational methodologies.
  • Providing ongoing support and training to the Charter, while participating in corporate initiatives related to products, services, customer service, and quality control.
  • Establishing and nurturing strong partnerships across all departments to foster a collaborative approach.
  • Assisting Branch Managers and Retail Heads with training initiatives at branches.

Qualifications:

  • 3-5 years of relevant experience.
  • Familiarity with departmental, banking, and regulatory policies.
  • A Bachelor's degree is preferred.
  • Intermediate proficiency in computer skills.

Benefits Include:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Accidental Death and Dismemberment Insurance
  • Short-term and Long-term Disability Insurance
  • Parental Leave
  • Employee Assistance Program (EAP)
  • Traditional and Roth 401(k) with company match
  • Flexible Spending Account (FSA)
  • Employee Stock Purchase Plan at a 5% discount
  • Critical Illness Insurance
  • Accident Insurance
  • Transportation and Commuting Benefits
  • Banking Benefits
  • Pet Insurance

Wintrust Financial Corporation is committed to serving a diverse range of communities and individuals from all backgrounds. To fulfill our mission as Chicago's and Wisconsin's Bank, we strive to reflect this diversity in the communities we serve, the individuals we employ, the organizations we collaborate with, and our banking and lending practices. Wintrust Financial Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.

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