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Sales Associate in Retail

2 months ago

Rosemont, Illinois, United States PUMA Full time
YOUR ROLE
  • Responsible for achieving or surpassing individual sales targets, KPIs, and profitability objectives through exceptional customer service.
  • Deliver a consistently high level of customer satisfaction in alignment with PUMA's Brand Values and service expectations.
  • Complete all necessary training programs, both domestic and global, to enhance store performance.
  • Engage in Loss Prevention education and training initiatives.
  • Ensure compliance with Loss Prevention and operational standards within the store.
  • Communicate merchandise opportunities effectively to the Store Management team.
  • Participate in new store openings and/or closures; travel may be necessary.
  • Accurately process sales transactions at the cash register, operate the POS system correctly, handle various forms of payment with precision, and apply discounts as needed.
  • Manage the execution and processing of incoming and outgoing merchandise.
  • Ensure adherence to all visual merchandising guidelines and maintain the store's visual presentation to meet or exceed PUMA standards.
  • Maintain the physical condition of the store in accordance with relevant guidelines and promptly communicate maintenance needs to Store Management.
  • Comply with all Policies & Procedures, operational competencies, and key responsibilities.
  • Uphold a safe and compliant working and shopping environment; report any incidents to management immediately.
  • Availability to work non-traditional hours, including weekends, evenings, and holidays; overtime may be required.
YOUR SKILLS
  • 1-2 years of experience in a customer-focused retail environment (preferably in apparel or footwear) with a proven track record of results.
  • Demonstrated ability to exceed sales goals, preferably in a commission-based role, with strong customer service skills and effective communication abilities.
  • Physical stamina to walk and move throughout the store, with frequent standing, reaching, bending, and lifting of merchandise up to 30 pounds.
  • Ability to use ladder or step stool equipment and maintain organization and cleanliness in sales and stock areas.
  • Critical use of senses including speaking, hearing, and visual acuity.
  • Essential cognitive skills include reading comprehension, basic math, writing, problem-solving, and basic computer proficiency.
TEAM SPIRIT