Retail Customer Service Representative

1 week ago


Lake Worth, Florida, United States Sherwin-Williams Full time
Job Title: Retail Customer Service Specialist

We are a leading provider of innovative solutions, and we're seeking a highly skilled Retail Customer Service Specialist to contribute to our sales team's success. As a key member of our sales team, you will work closely with wholesale and retail customers to deliver exceptional customer experiences and drive business growth.

Key Responsibilities:
  • Provide exceptional customer service and sales support to meet customer needs and exceed expectations.
  • Assist customers in person and over the phone to build trust and loyalty.
  • Process sales transactions accurately and efficiently to ensure customer satisfaction.
  • Meet sales goals on a monthly, quarterly, and yearly basis to drive business growth.
  • Contribute to a positive store environment by maintaining high standards of cleanliness and organization.
  • Assist with deliveries and inventory control to ensure seamless operations.
  • Make informed product recommendations to customers based on their needs and preferences.
  • Develop and implement strategies to improve sales and customer engagement.
Minimum Requirements:
  • Must be at least 18 years of age.
  • Legally authorized to work in the country of employment.
  • Ability to lift up to 50 lbs. and retrieve materials from shelves.
  • Willingness to work evenings and weekends as needed.
Preferred Qualifications:
  • Valid driver's license.
  • High school diploma or equivalent.
  • At least one year of experience in a delivery, retail, or customer service role.
  • Previous experience selling paint and operating tinting/mixing equipment.


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