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Bilingual Customer Service Representative

2 months ago

Lake Worth, Florida, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly skilled Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service to our wholesale and retail customers.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide product information to ensure high levels of customer satisfaction.
  • Sales: Meet or exceed sales targets by offering appropriate solutions to customers and promoting our products.
  • Product Knowledge: Maintain up-to-date knowledge of our products and services to provide accurate information to customers.
  • Store Standards: Uphold store standards by maintaining a clean and organized store environment.
Requirements
  • Age: Must be at least eighteen (18) years of age.
  • Work Authorization: Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Language Skills: Must be able to read, write, comprehend, and communicate in English and Spanish.
  • Physical Abilities: Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Availability: Must be willing to work all scheduled hours, which may include evenings and weekends.
Preferred Qualifications
  • Driver's License: Have a valid, unrestricted Driver's License.
  • Education: Have at least a High School diploma or GED.
  • Experience: Have at least one (1) year experience working in a delivery, retail, or customer service position.
  • Paint Industry Experience: Have previous work experience selling paint and paint related products.
  • Equipment Operation: Have previous work experience operating tinting and mixing equipment.