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Customer Service Representative

2 months ago

Lake Worth, Florida, United States Eastern Metal Supply Full time

Job Summary:

We are seeking a highly organized and customer-focused individual to join our team as a Receptionist at Eastern Metal Supply. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing incoming calls and mail, and ensuring a smooth and efficient experience for our visitors.

Key Responsibilities:

  • Customer Service: Greet visitors, answer phone calls, and respond to inquiries in a professional and courteous manner.
  • Administrative Support: Sort and distribute mail, manage office supplies, and perform other administrative tasks as needed.
  • Communication: Develop and maintain effective relationships with internal and external stakeholders, including employees, customers, and vendors.
  • Training and Development: Assist in training new employees and providing guidance on company policies and procedures.

Requirements:

  • Education: High school diploma or equivalent required.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in basic computer software.
  • Qualifications: Ability to work independently and as part of a team, strong organizational and time management skills, and a positive attitude.

Benefits:

  • Competitive Salary: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, company-paid life insurance, and a 401(k) plan with company matching.
  • Professional Development: Opportunities for professional growth and development, including training and education assistance.
  • Work-Life Balance: A supportive and inclusive work environment that values work-life balance and employee well-being.

Equal Opportunity Employer: Eastern Metal Supply is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.