Head of Revenue Cycle Operations

2 weeks ago

Dallas, Texas, United States Hazel Health Full time
Job Overview

Hazel Health stands as the leading virtual provider of school-based healthcare services in the nation, celebrated by Fast Company as one of the most innovative workplaces in 2023.

By collaborating with educational districts and health plans nationwide, Hazel redefines schools as the most accessible entry points for both physical and mental healthcare. Currently, Hazel's diverse team of licensed professionals provides therapy and medical services virtually to over four million K-12 students, irrespective of their insurance status or financial capability. Hazel is dedicated to eliminating barriers to essential health services that children require to succeed both academically and personally.

To support our mission, we are seeking a skilled individual for the role of:

Director of Revenue Cycle Operations

This position calls for a passionate leader with extensive knowledge of best practices in health plan billing and accounts receivable management, eager to thrive in a dynamic, startup atmosphere. As we continue to expand, this Director will leverage their expertise to enhance Hazel's distinctive clinical delivery model and establish new processes to facilitate our growth, including spearheading advancements in revenue cycle technology.

Key Responsibilities:

  • Strategic Development: Formulate and execute strategies, processes, and technologies to optimize the Revenue Cycle, focusing on improving claim processing efficiency, minimizing denials, reducing accounts receivable days, and enhancing collections.
  • Performance Management: Monitor and report on critical Revenue Cycle metrics daily, weekly, and monthly, including accounts receivable status, claim processing speed, rejections, denials, and team performance.
  • Subject Matter Expertise: Act as the authority on all health plan billing, coding, and revenue collection processes.
  • Team Leadership: Oversee the Billing team to ensure alignment of priorities, high productivity, quality standards, and achievement of company-wide objectives.
  • System Administration: Serve as the primary user and administrator for the billing system, managing enhancements and new feature implementations.
  • Process Improvement: Identify and lead both internal and cross-functional initiatives to enhance scalability, efficiency, and accuracy of revenue cycle operations.
  • Data Analysis: Conduct thorough analyses to uncover key trends, areas for quality enhancement, and opportunities for increased revenue capture.
  • Cross-Functional Collaboration: Communicate effectively and collaborate with executives and peers across the organization.
  • Regulatory Compliance: Ensure adherence to all regulatory and contractual obligations.

Qualifications:

  • Bachelor's Degree required; Master's Degree preferred.
  • 7+ years of experience in healthcare revenue cycle management.
  • Experience with multi-state Medicaid and commercial billing.

Preferred Qualifications:

  • Familiarity with pediatric care delivery, particularly in relation to state Medicaid and Medicaid Managed Care organizations.
  • Experience in implementing and managing electronic revenue cycle management systems.
  • Background in telehealth/virtual care and mental health revenue cycle management.

Compensation:

The total compensation for this role is competitive, featuring a base salary range of $130,000 - $155,000, along with bonus potential, a 401k match, healthcare coverage, paid time off, and a comprehensive array of additional benefits.

Hazel Health is committed to fostering a diverse, inclusive, and equitable workplace, valuing the experiences and perspectives of individuals from all backgrounds. We are proud to be an equal opportunity employer.

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