Help Desk Technician
1 week ago
We are seeking a highly skilled and motivated Help Desk Technician to join our team at Schillings. As a Help Desk Technician, you will be responsible for providing technical support to our employees and ensuring that our IT systems are running smoothly.
Responsibilities:- Provide technical support to employees via phone, email, and in-person
- Troubleshoot and resolve technical issues with hardware, software, and network systems
- Install, configure, and maintain computer systems, printers, and other equipment
- Develop and implement technical solutions to improve IT systems and processes
- Collaborate with other teams to ensure seamless integration of IT systems
- Associate's degree in Computer Science, Information Technology, or related field
- 1-2 years of experience in a help desk or technical support role
- Strong knowledge of computer systems, hardware, and software
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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