Help Desk Technician

1 week ago


Saint John the Baptist, United States Schillings Full time
Job Title: Help Desk Technician

We are seeking a highly skilled and motivated Help Desk Technician to join our team at Schillings. As a Help Desk Technician, you will be responsible for providing technical support to our employees and ensuring that our IT systems are running smoothly.

Responsibilities:
  • Provide technical support to employees via phone, email, and in-person
  • Troubleshoot and resolve technical issues with hardware, software, and network systems
  • Install, configure, and maintain computer systems, printers, and other equipment
  • Develop and implement technical solutions to improve IT systems and processes
  • Collaborate with other teams to ensure seamless integration of IT systems
Requirements:
  • Associate's degree in Computer Science, Information Technology, or related field
  • 1-2 years of experience in a help desk or technical support role
  • Strong knowledge of computer systems, hardware, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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