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Help Desk Specialist

2 months ago

Saint John, Indiana, United States Schillings Full time
Job Opportunity

We are seeking a highly skilled Help Desk Technician to join our team at Schillings in Saint John, IN. This is a full-time position with a competitive salary and opportunities for advancement.


Key Responsibilities:
  • Manage and maintain our IT help desk ticketing system
  • Provide technical support and troubleshooting for end-users
  • Configure and support Apple mobile devices
  • Install and upgrade hardware and software
  • Travel to various locations, including Saint John, IN, Cedar Lake, IN, Valpo, IN, and Mokena, IL

Requirements:
  • Associates degree in a technical field or currently pursuing an Associate's degree
  • One to two years of system administration experience
  • Knowledge of network printer installation, setup, and troubleshooting
  • Strong PC and network troubleshooting skills
  • Ability to lift and carry 30 pounds

Benefits:
  • No on-call shifts
  • Competitive pay
  • Medical, dental, and vision insurance
  • Life insurance and short-term disability
  • 401k with profit sharing
  • PTO and paid holidays
  • Sponsored lunch events
  • Company discounts