Help Desk Technician

2 months ago


SaintChaptes, Occitanie, United States Motion Recruitment Full time

Job Summary

Motion Recruitment is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to end-users, identifying and resolving technical problems, and documenting and tracking issues using applicable systems and tools.

Key Responsibilities

  • Technical Support: Provide phone, remote, and on-site support to end-users for computer, application, system, device, access, and hardware issues.
  • Problem Resolution: Identify, research, and resolve technical problems of moderate complexity.
  • Documentation and Tracking: Document, track, and monitor problems using applicable systems and tools.

Requirements

  • Technical Skills: Windows 7, 10, and 11 setup and support, Office 365 support and administration, desktop and label printer support, SMB network basic troubleshooting and support, desktop setup scripting.
  • Education and Experience: Bachelor's degree in Computer Science or related field, or equivalent experience.

Benefits

  • Medical Insurance: Four medical plans to choose from for you and your family.
  • Dental, Orthodontia, and Vision Benefits.
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance.
  • 401(k) with pre and post-tax options.
  • Paid Sick Time Leave.

Equal Opportunity Employer

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.



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