Help Desk Support Specialist

6 days ago


SaintBrieuc, Bretagne, United States Twinn Intelligence Group Full time

Help Desk Support Technician

Twinn Intelligence Group is seeking a skilled Help Desk Support Technician to join their team in the Tyson's Corner area of Virginia. The ideal candidate will have experience providing Tier 1 and Tier 2 IT support on secure and unsecure systems and networks.

Key Responsibilities
  • Provide IT support to employees, including troubleshooting and resolving technical issues
  • Interact with service providers to resolve IT system, connectivity, and network issues
  • Perform account administration and management actions, such as domain account management and PKI certificate enrollment
  • Provide IT software and hardware support, including server support, desktop support, and operating system upgrades
  • Assist with deploying COTS/GOTS applications and communicating technical information to both technical and non-technical audiences
  • Work in a team environment and with all levels of management to resolve IT systems and network issues
Requirements
  • TS/SCI w Poly clearance required
  • Experience working in a team environment and with all levels of management
  • Ability to communicate complex technical concepts to both technical and non-technical audiences
  • Experience using enterprise service tools, including ServiceNow

Work Schedule: Monday - Friday, 10am - 6pm

Location: Tyson's Corner, Virginia



  • Saint-Brieuc, Bretagne, United States General Dynamics Information Technology Full time

    Job SummaryWe are seeking a skilled Help Desk Support Specialist to join our team at General Dynamics Information Technology. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to our clients.Key ResponsibilitiesProvide technical support and assistance to clients via phone, email, and...


  • Saint-Brieuc, Bretagne, United States PEG Full time

    Job Title: Help Desk Support CoordinatorPEG, LLC is seeking a highly motivated and detail-oriented Help Desk Support Coordinator to join our team. As a Help Desk Support Coordinator, you will be responsible for providing exceptional support to our employees, vendors, and clients, while building a rewarding career.Key Responsibilities:Coordinate Help Desk...


  • Saint-Brieuc, Bretagne, United States Cognosante Full time

    About the RoleCognosante is seeking a highly skilled and motivated Email Help Desk Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to agents and brokers within the Federally Facilitated Marketplace (FFM).Key ResponsibilitiesProvide multi-tiered email support for agents...


  • Saint-Brieuc, Bretagne, United States Navitas Full time

    Job OverviewNavitas is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support and advanced troubleshooting to our customers.Key ResponsibilitiesProvide level 1 support to customers via phone, email, or chat.Perform advanced troubleshooting and systems configuration to...

  • IT Support Specialist

    1 month ago


    Saint-Brieuc, Bretagne, United States Quadrant Inc Full time

    Job ID:Help Desk Tier II (onsite)REQUIREMENTS:Active DoD Secret or Level 3 Public Trust (Client/DOE/DHA)Proven experience in Help Desk Tier II rolesMinimum of 3 years in an enterprise-level IT support environmentProficient in Windows 7 and Windows 10, as well as standard MS Office applications including MS Project, with a strong emphasis on Windows...


  • Saint-Brieuc, Bretagne, United States Quadrant Inc Full time

    Job ID:Help Desk Tier II (onsite)REQUIREMENTS:Active DoD Secret or Level 3 Public Trust (Client/DOE/DHA)Proven experience in Help Desk Tier II rolesMinimum of 3 years in a professional enterprise IT support environmentProficient in Windows 7 and Windows 10, along with standard MS Office applications including MS Project, with a strong emphasis on Windows...


  • Saint-Brieuc, Bretagne, United States Quadrant Inc Full time

    Job ID:Help Desk Tier II (onsite)REQUIREMENTS:Active DoD Secret or Level 3 Public Trust (Client/DOE/DHA)Proven experience in Help Desk Tier II rolesMinimum of 3 years in a professional enterprise IT support environmentProficient in Windows 7 and Windows 10, along with all standard MS Office applications, particularly knowledgeable in Windows 10Understanding...


  • Saint-Brieuc, Bretagne, United States Quadrant Inc Full time

    Job ID:Help Desk Tier II (onsite)REQUIREMENTS:Active DoD Secret or Level 3 Public Trust (Client/DOE/DHA)Proven experience in Help Desk Tier II supportMinimum of 3 years in a professional enterprise IT support environmentProficient in Windows 7 and Windows 10, along with all standard MS Office applications including MS Project, with a strong emphasis on...


  • Saint-Brieuc, Bretagne, United States Quadrant Inc Full time

    Job ID:Help Desk Tier II (onsite)REQUIREMENTS:Active DoD Secret or Level 3 Public Trust (Client/DOE/DHA)Proven experience in Help Desk Tier II rolesMinimum of 3 years in a professional enterprise IT support environmentProficient in Windows 7 and Windows 10, along with standard MS Office applications including MS Project, with a strong emphasis on Windows 10...


  • Saint-Brieuc, Bretagne, United States NetImpact Strategies Full time

    Job SummaryWe are seeking a highly skilled IT Service Desk Specialist to provide exceptional support for office automation and IT services across various site locations. The ideal candidate will manage incident handling, provide deskside support, and ensure effective communication with the Global Service Center (GSC).Key ResponsibilitiesUtilize the...

  • Operations Specialist

    3 weeks ago


    Saint-Brieuc, Bretagne, United States George Mason University Full time

    About the PositionThe Operations Specialist plays a critical role in supporting the administrative functions of the Early Identification Program (EIP) at George Mason University. This position oversees front-line operations, purchasing, telecommunications, inventory control, scheduling, and the supervision of student workers. The Operations Specialist...


  • Saint-Brieuc, Bretagne, United States Elegant Enterprise- Wide Solutions Inc Full time

    Job OverviewExperience Required: Minimum of 2 years in a relevant role.Position Summary:Provide first-level technical support for Service Desk operations.Experience in delivering customer service or phone support is essential.At least two years of experience in a similar capacity is required.Key Responsibilities:Collaborate with Service Desk and Network...


  • Saint-Brieuc, Bretagne, United States Elegant Enterprise- Wide Solutions Inc Full time

    Job OverviewExperience Required: Minimum of 2 years in a relevant role.Position Summary:Provides essential Service Desk or Network Operations level I assistance.Demonstrates proficiency in delivering level 1 telephonic support or customer service.Possesses at least two years of experience in the industry.Key Responsibilities:Collaborates effectively with...


  • Saint-Brieuc, Bretagne, United States Remote Core Solutions Full time

    About the JobRemote Core Solutions is seeking a skilled Career Support Specialist to provide ongoing vocational and rehabilitative supports to individuals with mental health challenges. The ideal candidate will have experience working with individuals with mental health challenges and a passion for helping them access all aspects of their career or education...


  • Saint-Brieuc, Bretagne, United States MedVanta Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at MedVanta. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to our patients, managing our front desk operations, and ensuring the smooth flow of our medical office.Key ResponsibilitiesFront...


  • Saint-Brieuc, Bretagne, United States PrideStaff Full time

    Administrative Support Specialist **Job Summary:** We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at PrideStaff. As an Administrative Support Specialist, you will provide administrative support to our growing firm, ensuring the smooth operation of our office environment. **Key...


  • Saint-Brieuc, Bretagne, United States PrideStaff Full time

    Administrative Support Specialist **Job Summary:** We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at PrideStaff. As an Administrative Support Specialist, you will provide administrative support to our growing firm, ensuring the smooth operation of our office environment. **Key...


  • Saint-Brieuc, Bretagne, United States Cognosante Full time

    About the RoleCognosante is seeking a highly skilled and customer-focused Tier 1 Service Desk Representative to join our team. As a key member of our No Surprises Help Desk, you will play a critical role in providing exceptional service to our customers.Key ResponsibilitiesAnswer inbound calls and respond to customer inquiries in a timely and professional...


  • Saint-Brieuc, Bretagne, United States DSA Full time

    Job Title: Technology Support SpecialistDSA is seeking a highly skilled Technology Support Specialist to join our team in Fairfax, VA. This mid-level position provides opportunities for growth in the IT field and is suited for an individual who is interested in expanding their career in Information Technology.Key Responsibilities:Provide technical support...


  • Saint-Brieuc, Bretagne, United States Lynk Inc Full time

    Job Summary:Lynk Inc. is seeking a highly organized and detail-oriented Administrative Coordinator to join our team. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a strong work ethic.Key Responsibilities:Provide administrative support to the team, including data entry, filing, and record-keeping.Manage...