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Help Desk Support Specialist
1 month ago
Join our team as a Help Desk Technician II in Lagrange, GA, and be part of a strong and growing team of support individuals. Our client is a leading manufacturer of walk-off mats, holding 90% of the market share. As a Help Desk Technician II, you will provide technical support to end users for computer, application, system, device, access, and hardware issues.
Responsibilities:
- Provide phone, manufacturing floor, and remote support to end users for computer, application, system, device, access, and hardware issues.
- Identify, research, and resolve technical problems of moderate complexity.
- Respond to telephone, email, and online requests for technical support.
- Document, track, and monitor problems using applicable systems and tools.
Qualifications:
- Windows 7, 10, and 11 setup and support.
- Office 365 support and administration.
- Desktop and label printer support.
- SMB network basic troubleshooting and support.
- Desktop setup scripting.
Benefits:
- Medical insurance with four plans to choose from for you and your family.
- Dental, orthodontia, and vision benefits.
- Voluntary life insurance, long-term, and short-term disability insurance.
- 401(k) with pre and post-tax options.
- Paid sick time leave.
Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.