Patient Service Associate
3 days ago
We are seeking a skilled and compassionate Patient Service Associate to join our team at Bon Appétit. As a key member of our food service team, you will be responsible for providing exceptional patient care and ensuring the highest level of customer satisfaction.
Key Responsibilities:- Take patient menu selections prior to each meal, ensuring accurate and timely delivery of food and beverages.
- Assemble and deliver patient trays, adhering to dietary restrictions and special requests.
- Interact with nursing staff to ensure accurate patient diet prescriptions and food needs are met.
- Retrieve trays from patient rooms, maintaining a clean and sanitary environment.
- Monitor patients who are NPO, on liquid diets, or have a calorie count ordered, working closely with the dietitian to ensure their needs are met.
- Communicate patient-related problems or concerns to appropriate personnel in a timely manner, following departmental procedures.
- Adhere to facility confidentiality and patients' rights policy, as outlined in the facility's HIPAA policies and procedures.
- Contribute to patient satisfaction goals by providing quality service, adhering to federal, state, and local health and sanitation regulations, and maintaining a clean and sanitary working environment.
- Ability to lift and/or move up to 100 pounds.
- Computer technical skills to operate hospital systems.
- Excellent verbal and written communication skills.
As an associate at Bon Appétit, you will be offered a comprehensive benefits package, including:
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Achieving leadership in the foodservice industry, Compass Group is a global leader in food and support services. Our team is dedicated to providing exceptional service and quality food to our clients, while maintaining a commitment to sustainability and social responsibility.
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Patient Service Associate
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