Current jobs related to Patient Support Associate, Business Office - New York, New York - Catholic Health Service

  • Patient Office Assistant

    6 days ago

    New York, New York, United States Harlem United Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Office Assistant to join our team at Harlem United. As a key member of our healthcare support team, you will play a vital role in providing exceptional customer service to our patients and ensuring the smooth operation of our medical office.Key ResponsibilitiesProvide warm and friendly...

  • Business Development Officer

    4 weeks ago

    New York, New York, United States EXOS Small Business Lending Full time

    Job OpportunityWe are seeking a highly skilled Business Development Officer to join our team at EXOS Small Business Lending. As a key member of our organization, you will be responsible for identifying and soliciting new SBA loan opportunities, building relationships with referral sources, and delivering exceptional customer service.Key...

  • Business Office Associate

    1 week ago

    New York, New York, United States CarMax Full time

    Job SummaryCarMax is seeking a highly organized and detail-oriented Business Office Associate to join our team. As a Business Office Associate, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting all store departments.Key ResponsibilitiesComplete administrative tasks to support all store...

  • Business Development Associate

    2 weeks ago

    New York, New York, United States The Spectator Business Department Full time

    The Business Department of The SpectatorThe Business department is the backbone of The Spectator, responsible for raising 100% of the funds needed to uphold the production of the paper. Our team acquires paid advertisements, sponsorships, and donations, plans fundraising events, and manages all of the paper's finances.Key ResponsibilitiesAcquire paid...

  • Business Development Associate

    3 days ago

    New York, New York, United States The Spectator Business Department Full time

    The Spectator Business Department is responsible for raising 100% of the funds needed to produce the paper. This involves acquiring paid advertisements, sponsorships, and donations, as well as planning fundraising events and managing the paper's finances.We are seeking a highly motivated individual to join our team as a Business Development Associate. As a...

  • Business Development Associate

    2 weeks ago

    New York, New York, United States Local Initiative Support Corporation Full time

    About the RoleWe are seeking a highly skilled and motivated Business Development Associate to join our team at the Local Initiative Support Corporation (LISC). As a key member of our Strategic Investments team, you will play a critical role in driving our mission to create economic opportunities and improve the quality of life for individuals and...

  • Business Development Associate

    2 weeks ago

    New York, New York, United States The Spectator Business Department Full time

    Join the Business Department of The SpectatorThe Business department of The Spectator is responsible for raising 100% of the funds needed to produce the paper. Our team acquires paid advertisements, sponsorships, and donations, plans fundraising events, and manages all of the paper's finances. We are the backbone of The Spectator.We are seeking a highly...

  • Office Associate

    1 week ago

    New York, New York, United States PUBLICIS GROUPE Full time

    Publicis Groupe, a leading communications group, is seeking a skilled Office Associate to join its team. As a key member of the Global Business Development team, you will play a crucial role in supporting the growth of the company.The ideal candidate will have 2 years of experience in agency, project management, or event planning, with proficiency in...

  • Business Development Officer

    1 week ago

    New York, New York, United States EXOS Small Business Lending Full time

    Job DescriptionExos Small Business Lending is seeking a highly motivated Business Development Officer to join our team. As a Business Development Officer, you will be responsible for identifying and soliciting new SBA loan opportunities, as well as building and maintaining relationships with referral sources.Key Responsibilities:Develop and execute a...

  • Business Operations Associate

    4 weeks ago

    New York, New York, United States NYU Langone Health Full time

    Business Office Associate OpportunityWe are seeking a highly skilled and detail-oriented Business Office Associate to join our team at NYU Langone Health. In this role, you will work under the general supervision of the Manager of Operations and Analytics for Denials and Appeals, supporting the Denial and Appeals Coordinator in various administrative...

  • Senior Marketing Associate

    1 week ago

    New York, New York, United States Business Insider Full time

    Senior Acquisition Marketing AssociateBusiness Insider is seeking a highly skilled Senior Acquisition Marketing Associate to join our Growth Marketing team. This is a temporary 6-month full-time position working 40 hours a week, with a strong likelihood for extension and potential conversion to a permanent role.As a Senior Associate, you will support efforts...

  • Business Development Representative

    1 month ago

    New York, New York, United States Lane Office Full time

    Unlock Your Earning PotentialLane Office & FalkbuiltNY, a pioneering interior construction sub-contracting firm based in New York, is seeking a talented Account Executive to drive growth and success. As a key member of our dynamic team, you will leverage your exceptional work ethic and industry expertise to build lasting relationships with Commercial Real...

  • LPN Patient Care Coordinator

    2 weeks ago

    New York, New York, United States Patient Care Full time

    Job Title: LPN Patient Care CoordinatorThe LPN Patient Care Coordinator is a vital member of our Patient Care team, responsible for assisting the Patient Care Manager in coordinating high-quality care to home health patients.This includes ensuring all team staff are skilled and informed, and committed to providing quality care in an efficient manner, in...

  • Video Business Leader

    4 weeks ago

    New York, New York, United States Business Insider Full time

    About the RoleWe are seeking a highly skilled and experienced General Manager of Video to lead our video business and drive growth, revenue, and engagement. As a key member of our Revenue team, you will partner closely with editorial and product leaders to build and execute our video business strategy.Key ResponsibilitiesDevelop and execute a comprehensive...

  • Business Development Representative

    7 days ago

    New York, New York, United States Lane Office Full time

    Unlock Your Earning PotentialLane Office & FalkbuiltNY is a dynamic interior construction sub-contracting firm seeking a talented Account Executive to join our fast-paced team. As a key player in our sales team, you will work cross-functionally with internal partners and management to drive business growth and expand our client base.Our innovative Digital...

  • Business Operations Associate

    1 month ago

    New York, New York, United States NYU Langone Health Full time

    Business Office Associate OpportunityWe are seeking a highly skilled Business Office Associate to join our team at NYU Langone Health. In this role, the successful candidate will work under the general supervision of the Manager of Operations and Analytics for Denials and Appeals, collaborating with the Denial and Appeals Coordinator to ensure seamless...

  • Sales Associate

    1 month ago

    New York, New York, United States Business of Home Full time

    Job Title: Sales AssociateRalph Pucci International is seeking a highly skilled Sales Associate to join our team in New York. As a key member of our East Coast team, you will work in our gallery in Manhattan, providing exceptional customer service and sales support.Key Responsibilities:Develop and maintain strong relationships with clients, providing them...

  • Business Development Associate

    1 week ago

    New York, New York, United States LifeStance Health Full time

    Business Development AssociateLifeStance Health is seeking a Business Development Associate to drive referral volume from primary and specialty care physicians, medical clinic referral coordinators, hospital discharge planners, and other patient referral sources in the assigned market(s).The ideal candidate will have a strong understanding of the mental...

  • Sales Associate

    1 month ago

    New York, New York, United States Business of Home Full time

    Job Title: Sales Associate - Interior Design ExpertWe are seeking a highly motivated and enthusiastic sales associate to join our team at Business of Home. As a sales associate, you will be responsible for building relationships with designers and architects, seeking out opportunities, and cultivating strong client relationships.Key Responsibilities:Develop...

  • Business Learning Associate

    2 weeks ago

    New York, New York, United States Touro University New York Full time

    Job Title: Business Learning Associate/TutorAbout the Role:We are seeking a highly motivated and experienced tutor to join our team at Touro University New York. As a Business Learning Associate/Tutor, you will be responsible for providing academic support to students in Business, Accounting, and Finance.Key Responsibilities:Tutor students individually or in...

Patient Support Associate, Business Office

2 months ago

New York, New York, United States Catholic Health Service Full time

Customer Care Specialist, Single Business Office

Facility: CHS Services Department: PFS Category: Administrative / Business Support Schedule: Full Time Shift: Day shift Hours: 8-4

Catholic Health is a comprehensive healthcare system that encompasses some of the finest health and human services agencies in the region. Our organization includes multiple hospitals, skilled nursing facilities, a regional home nursing service, and hospice care, all dedicated to serving the community with compassion and excellence.

Under the guidance of the Customer Service & Patient Payments Supervisor, the Customer Care Specialist will play a crucial role in ensuring patient satisfaction by delivering timely and precise information in response to inquiries. This position may also involve collaboration with external vendors who provide services to our patients.

The vendor liaison will report directly to the SBO Supervisor and will be responsible for managing bad debt, overseeing statement processing, and maintaining relationships with agency managers. This role includes troubleshooting integration issues with IT and vendor personnel, monitoring vendor performance, and serving as the primary contact for all vendor-related matters.

Key Responsibilities:

  • Address customer inquiries and complaints through various channels such as phone, email, and electronic work queues, conducting research to identify effective solutions.
  • Handle escalated customer service issues from external vendors, including investigating disputed balances and payment plan concerns.
  • Process inbound patient self-pay correspondence efficiently.
  • Initiate and receive patient phone calls to clarify issues or verify account details.
  • Accurately document patient payment information, contact details, and follow-up actions.
  • Utilize various software applications to manage workloads and communications effectively.
  • Manage a high volume of inbound and outbound calls while ensuring timely resolution of assigned tasks.
  • Collaborate with other departments as necessary to resolve patient issues and enhance service delivery.
  • Act as a liaison for third-party vendor-related issues, ensuring adherence to organizational performance standards.
  • Foster communication with vendors to address issues and achieve service goals.

Qualifications:

  • High School diploma or equivalent required; a minimum of two years' experience in healthcare billing or customer service is preferred.
  • Associate's or Bachelor's degree is advantageous.
  • Proficient in basic computer skills and data entry, with the ability to learn various healthcare technology systems.
  • Proficiency in Microsoft Office applications.
  • Strong understanding of medical insurance and billing practices, including HIPAA regulations and medical terminology.
  • Ability to prioritize tasks and work independently in a fast-paced environment.
  • Excellent verbal and written communication skills for effective interaction with diverse customers.
  • Demonstrated customer service skills to engage effectively with patients and insurance representatives.
  • Strong analytical and problem-solving abilities with attention to detail.
  • Industry certification (AHIMA, HFMA, AAPC, etc.) is preferred.
  • Experience with EMR systems, particularly Epic, is a plus.

At Catholic Health, we prioritize your well-being with a comprehensive benefits package that goes beyond the basics. Our offerings include multiple medical plans, life insurance, generous paid time off, flexible spending accounts, substantial tuition reimbursement, an employer-funded pension plan, and various savings plan options for your future.