Rental Coordinator

3 days ago


Sterling Heights, Michigan, United States Carter Machinery Company, Inc Full time
Rental Coordinator Job Description

Carter Machinery Company, Inc. is seeking a skilled Rental Coordinator to join our team in Dulles, Virginia. As a key member of our Rental team, you will be responsible for coordinating and processing rental agreements for customer rentals of Caterpillar and allied equipment. This role requires strong administrative skills, excellent communication abilities, and a passion for delivering exceptional customer service.

Key Responsibilities:
  • Coordinate and process rental agreements for customer rentals of Caterpillar and allied equipment.
  • Perform general administrative tasks in support of the Rental team, including data entry, record-keeping, and reporting.
  • Develop and maintain strong relationships with customers, vendors, and internal stakeholders.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Collaborate with the Rental team to achieve sales and profit goals, ensuring seamless execution of rental agreements and contracts.
  • Stay up-to-date on industry trends, equipment applications, and rental market conditions to provide informed guidance to customers and internal stakeholders.
Requirements:
  • High school diploma or equivalent required; experience in the equipment rental industry and knowledge of equipment applications preferred.
  • Excellent written, verbal, and telephone communication skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Strong technical aptitude, with proficiency in Microsoft products and other applications as needed.
  • Ability to read and interpret documents, including safety rules, operating and maintenance instructions, and procedures manuals.
  • Understanding of effective sales techniques and ability to calculate figures and amounts, including discounts and interest.
  • Ability to work in a fast-paced environment with limited supervision, prioritizing tasks and managing multiple projects simultaneously.
  • Physical requirements include sitting or standing for prolonged periods, lifting, carrying, and maneuvering items up to 20 pounds, and meeting specific vision requirements.
Benefits:
  • Competitive compensation and benefits package, including health, dental, and vision insurance, paid time off, 401(k) with company match, life and disability insurance, and tuition reimbursement.
  • Opportunities for professional growth and development, including in-house training and employee referral bonus program.
  • Discounts on cellular phone service, computers, tooling, cars, and trucks.

Carter Machinery Company, Inc. is an EEO/AA Employer, committed to diversity and inclusion. We welcome applications from qualified individuals of all backgrounds and encourage those with disabilities to apply. Carter Machinery is a drug-free workplace.


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