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Rental Coordinator
2 months ago
Carter Machinery Company, a leading Caterpillar dealer, is seeking a skilled Rental Coordinator to join our team in Dulles, Virginia. As a key member of our Rental team, you will be responsible for coordinating and processing rental agreements for customer rentals of Caterpillar and allied equipment. This role requires strong administrative skills, excellent customer service, and the ability to work in a fast-paced environment.
Key Responsibilities:- Coordinate and process rental agreements for customer rentals of Caterpillar and allied equipment.
- Perform general administrative tasks in support of the Rental team, including data entry, record-keeping, and communication with customers and internal stakeholders.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Work closely with the Rental team to ensure seamless execution of rental agreements and meet customer needs.
- Develop and maintain knowledge of Caterpillar equipment and allied products, as well as industry trends and best practices.
- High school diploma or equivalent required; experience in the equipment rental industry and knowledge of equipment applications preferred.
- Excellent written, verbal, and telephone communication skills, with the ability to build strong relationships with customers and internal stakeholders.
- Technical aptitude and ability to learn Caterpillar's Dealer Business System (DBS) and related rental software programs.
- Ability to work in a high-volume, fast-paced environment with limited supervision.
- Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Competitive compensation and benefits package, including health, dental, and vision insurance, paid time off, and 401(k) matching.
- Opportunities for professional growth and development, including in-house training and tuition reimbursement.
- Discounts on cellular phone service, computers, tooling, cars, and trucks.
Carter Machinery is an EEO/AA Employer and welcomes applications from qualified individuals of all backgrounds. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.
