Patient Appointment Coordinator

2 weeks ago


Sacramento, California, United States Orthopedic Specialists of Sacramento Full time
Job Overview

Experience in Orthopedics is Essential

The Scheduler plays a crucial role in managing incoming patient inquiries and coordinating all new patient appointments. This position involves verifying insurance eligibility, handling workers' compensation claims, and ensuring all pre-authorization requirements are met. Appointments are scheduled based on the availability and preferences of our physicians.

Knowledge of Medical Terminology is Required - particularly in Orthopedics.

Successful candidates will exhibit a strong drive for success, exceptional attention to detail, and the ability to manage multiple tasks effectively while meeting productivity goals. A positive attitude and a willingness to learn from both peers and personal experiences, including constructive feedback, are essential. Team collaboration is vital.

Key Responsibilities:

  • Handle incoming calls from new patients, gathering necessary information for data entry, scheduling, and billing.
  • Secure referrals prior to scheduling patient appointments.
  • Utilize the computer system to enter new patient information and schedule appointments based on physician availability and urgency, including comprehensive workers' compensation registration and collection of prior medical records.
  • Verify insurance details.
  • Guide patients to bring all relevant records and X-rays to their appointments.
  • Exhibit strong communication skills.
  • Demonstrate the ability to manage multiple tasks simultaneously.
  • Distribute new patient information packets.
  • Adhere to HIPAA regulations to safeguard patient information.
About Our Company

Orthopedic Specialists of Sacramento is a dynamic and fast-paced orthopedic surgery group dedicated to achieving excellence in patient care. At OSS, we recognize and reward hard work.



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