Patient Appointment Coordinator
2 weeks ago
Experience in Orthopedics is Essential
The Scheduler plays a crucial role in managing incoming patient inquiries and coordinating all new patient appointments. This position involves verifying insurance eligibility, handling workers' compensation claims, and ensuring all pre-authorization requirements are met. Appointments are scheduled based on the availability and preferences of our physicians.
Knowledge of Medical Terminology is Required - particularly in Orthopedics.
Successful candidates will exhibit a strong drive for success, exceptional attention to detail, and the ability to manage multiple tasks effectively while meeting productivity goals. A positive attitude and a willingness to learn from both peers and personal experiences, including constructive feedback, are essential. Team collaboration is vital.
Key Responsibilities:
- Handle incoming calls from new patients, gathering necessary information for data entry, scheduling, and billing.
- Secure referrals prior to scheduling patient appointments.
- Utilize the computer system to enter new patient information and schedule appointments based on physician availability and urgency, including comprehensive workers' compensation registration and collection of prior medical records.
- Verify insurance details.
- Guide patients to bring all relevant records and X-rays to their appointments.
- Exhibit strong communication skills.
- Demonstrate the ability to manage multiple tasks simultaneously.
- Distribute new patient information packets.
- Adhere to HIPAA regulations to safeguard patient information.
Orthopedic Specialists of Sacramento is a dynamic and fast-paced orthopedic surgery group dedicated to achieving excellence in patient care. At OSS, we recognize and reward hard work.
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