Patient Care Coordinator

1 week ago


Sacramento, California, United States Mosaic Dental Collective Full time
Position Overview

Mosaic Dental Collective is seeking a Dental Treatment Coordinator to enhance our patient care experience. This role is pivotal in ensuring exceptional service delivery to our patients while managing essential administrative tasks.

Key Responsibilities:
  • Welcome patients warmly upon their arrival and provide compassionate support throughout their visit.
  • Confirm patient insurance eligibility ahead of appointments and maintain accurate records in the patient database.
  • Exhibit meticulous attention to detail in all aspects of data entry, patient documentation, and scheduling.
  • Contribute to the achievement of office financial goals by optimizing the scheduling of hygiene and treatment appointments.
  • Proactively reach out to patients to reschedule missed appointments, follow up on pending treatments, and remind them of upcoming recalls.
  • Demonstrate flexibility and adaptability in managing changing priorities and unexpected situations.
  • Uphold patient confidentiality and comply with all regulatory standards and privacy requirements.
  • Utilize computer skills effectively, including proficiency in Microsoft Office and dental practice management software.
  • Manage inventory by ordering office supplies and perform additional tasks as needed.
Qualifications:
  • High School diploma or GED is required; an Associate's degree is preferred.
  • A minimum of one year of experience in a dental front office setting is essential.
  • Familiarity with Open Dental software is advantageous.
  • A combination of relevant education and experience that demonstrates the ability to fulfill the responsibilities of this role may be considered.


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