Patient Service Representative, Urology Specialist
5 days ago
Sutter Health is seeking a highly skilled Patient Service Representative to join our Urology department. As the first point of contact for patients, you will be responsible for providing exceptional customer service, verifying patient information, scheduling appointments, and updating Electronic Health Records (EHRs).
Key Responsibilities- Patient Check-in and Verification: Greet and check-in patients, verify their information, and ensure accurate documentation.
- Scheduling and Coordination: Schedule appointments, manage patient flow, and coordinate with healthcare providers to ensure seamless care.
- Electronic Health Records (EHRs): Update patient records, maintain accurate and up-to-date information, and ensure compliance with regulatory requirements.
- Intake Procedures: Facilitate intake procedures, including completion of healthcare and insurance forms, and collect payments for services.
- Communication and Collaboration: Build rapport with patients, their families, and healthcare providers through effective communication and collaboration.
- Education: High School Diploma or equivalent education/experience.
- Experience: 1 year of recent relevant experience in a healthcare setting.
- Skills and Knowledge: Basic knowledge of insurance policies and procedures, patient billing, and computer applications (Microsoft Office Suite).
- Personal Qualities: Excellent communication and interpersonal skills, ability to work independently and as part of a team, and strong time management and organizational skills.
This is a full-time position, working 40 hours per week, Monday to Friday, with no weekend requirements. The pay range is $23.87 to $29.83 per hour.
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Board Certified Urology Specialist
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Urology Nurse Practitioner
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