Patient Care Coordinator/Surgery Scheduler

3 weeks ago

Sacramento, California, United States Minneapolis Clinic of Neurology Full time
Title
Patient Care Coordinator/Surgery Scheduler

Category
Medical Administrative Support

Location
Golden Valley

Full-Time/Part-Time
Part-Time

Shift
Days

Work schedule
Monday - Friday, Days

Req Number
MED

Open Date
8/13/2024

Description

Help to make a difference in a role that is an integral part of our healthcare team. If you love providing excellent service to patients and families while at the same time facilitating important duties in support of providers, this position may be for you. In this role you'll ensure that both patients and providers get what they need to promote the best care experience possible. This position is hours/week and days/times will vary.

This position's primary responsibility is to perform administrative and support duties in support of neurosurgery practice to ensure the continuity of patient care and Clinic services. Main job functions will coordinate the care of patients from check-in to check-out as outlined by provider instructions. Facilitates priority communications between patients and providers by processing messages that come in via phone, portal, web, chat and/or fax. Serves as liaison with hospitals/surgery centers for surgical patients and performs prior authorizations on their behalf. Greets patients warmly and scans outside records the patient may bring to the visit. Following the visit, performs the check-out process including making additional appointments (diagnostic testing and follow up appointments) and coordinating provider orders as appropriate. Sends summary of care to outside providers. Assists patients with insurance forms for medications. Monitors provider schedules to confirm all information is available for upcoming patient visits.



Position Requirements

Education and Experience:

  • High School graduate or GED equivalent. Medical Administrative degree helpful.
  • At least one year of previous medical office experience, preferably in an outpatient clinic setting. Strong knowledge of surgery scheduling and prior authorizations/insurance.

Knowledge, Skills and Abilities:

  • Ability to support multiple providers and priorities, meeting deadlines and troubleshooting/resolving issues as needed.
  • Patient centered; strong customer service orientation. Excellent communication and interpersonal skills.
  • Ability to be organized, work independently, exhibit mature judgment and make sound decisions.
  • Accurate and precise reading and writing skills. Strong command of the English language; good spelling/grammar.
  • Knowledge of medical terminology and ICD-10/CPT coding.
  • Ability to handle confidential information with the utmost judgment and discretion.
  • Proficiency with MS Office, including Word, Excel and Outlook. Proficiency with electronic health records, preferably Epic.
  • Strong Knowledge of Neurosurgery scheduling
  • Knowledge of Prior Auth's surgery scheduling
  • Patient centered; strong customer service orientation.
  • Ability to handle multiple priorities and deadlines and troubleshoot and resolve problems.
  • Ability to work independently, exhibit mature judgment and make sound decisions.
  • Strong verbal and written communication skills.
  • Excellent organizational skills, detail-oriented.
  • Strong problem solving skills
  • Assist patients with surgery appointments and coordinate providers' orders.
  • Knowledge of ordering MRI's
  • Coding
  • Review diagnostic results and present abnormalities to physician.
  • Review incoming mail; prepare forms, orders, etc. for physician's review.
  • Assist in obtaining necessary prior authorizations for prescribed treatments.
  • Assist with prescription dissemination by reviewing requests and chart for required information and responding to pharmacy per physician.
  • Perform miscellaneous duties as requested by supervisor and physician .
  • Knowledge of EMR spelling/grammar.


About the Organization
Founded in 1955, the Minneapolis Clinic of Neurology is well known for the expertise we provide to patients who suffer from neurological diseases and disorders, including Multiple Sclerosis, Parkinson's, Alzheimer's, Epilepsy, ALS, sleep disorders, stroke, headache and neck pain, and many others.

Comprised of approximately 70 healthcare providers, MCN employs over 230 people in five locations throughout the Twin Cities area. With lots of longevity, we are proud to say 40% of our physicians and staff have worked at the Clinic for 10 years or longer. Employees cite the "family friendly" environment and great benefits as reasons to work for the clinic. We provide a competitive salary and comprehensive benefits package that includes very generous retirement programs.

EOE Statement
The Minneapolis Clinic of Neurology, Ltd., does not discriminate in hiring or employment on the basis of race, color, creed, religion, marital status, familial status, disability, veteran status, genetic information, status with regard to public assistance, sexual orientation, national origin, age, sex, or any other protected-class status.

This position is currently accepting applications.



Apply Now



MCN is an Affirmative Action/Equal Opportunity Employer.

  • Patient Appointment Coordinator

    1 week ago

    Sacramento, California, United States Orthopedic Specialists of Sacramento Full time

    Job OverviewExperience in Orthopedics is EssentialThe Scheduler plays a crucial role in managing incoming patient inquiries and coordinating all new patient appointments. This position involves verifying insurance eligibility, handling workers' compensation claims, and ensuring all pre-authorization requirements are met. Appointments are scheduled based on...

  • Patient Care Coordinator

    3 days ago

    Sacramento, California, United States Clinicians Connect Care Full time

    About Clinicians Connect Care:Clinicians Connect Care is dedicated to providing exceptional care to the Sacramento community and surrounding areas. Founded by experienced healthcare professionals, our company aims to meet the needs of individuals requiring skilled care and rehabilitation in their homes.Job Responsibilities:Conduct thorough assessments of...

  • Patient Care Coordinator

    3 days ago

    Sacramento, California, United States Mosaic Dental Collective Full time

    Position OverviewMosaic Dental Collective is seeking a Dental Treatment Coordinator to enhance our patient experience. This role is pivotal in delivering exceptional service while managing patient interactions and administrative tasks.Key Responsibilities:Welcome patients warmly as they arrive and ensure they receive attentive and empathetic care throughout...

  • Patient Care Coordinator

    3 days ago

    Sacramento, California, United States Mosaic Dental Collective Full time

    Position OverviewMosaic Dental Collective is seeking a Dental Treatment Coordinator to enhance our patient care experience. This role is pivotal in ensuring exceptional service delivery to our patients while managing essential administrative tasks.Key Responsibilities:Welcome patients warmly upon their arrival and provide compassionate support throughout...

  • Patient Care Coordinator

    3 days ago

    Sacramento, California, United States Mosaic Dental Collective Full time

    Position OverviewMosaic Dental Collective is seeking a Dental Treatment Coordinator to enhance our patient experience. This pivotal role is dedicated to delivering exceptional service while managing various administrative responsibilities related to patient care.Key Responsibilities:Welcome patients with warmth and professionalism, ensuring a positive...

  • Orthopedic Patient Care Coordinator

    1 week ago

    Sacramento, California, United States Sutter Health Full time

    Position OverviewThe Orthopedic Patient Care Coordinator plays a crucial role as the initial point of contact for individuals seeking orthopedic services. This position is essential within an outpatient healthcare environment.Key ResponsibilitiesWelcoming Patients: Greet patients warmly upon arrival, ensuring a positive first impression.Check-In Process:...

  • Orthopedic Patient Care Coordinator

    1 week ago

    Sacramento, California, United States Sutter Health Full time

    Position OverviewThe Orthopedic Patient Care Coordinator plays a crucial role in ensuring a seamless experience for patients within the healthcare setting. This position serves as the initial point of contact for individuals seeking orthopedic services.Key ResponsibilitiesPatient Interaction: Warmly greet and assist patients upon their arrival.Check-In...

  • Scheduling Coordinator

    3 days ago

    Sacramento, California, United States NORCAL-Ambulance Full time

    About the RoleNORCAL Ambulance is seeking a highly organized and detail-oriented Scheduling Specialist to join our team. As a key member of our operations team, you will be responsible for scheduling and coordinating the work of our emergency medical services (EMS) personnel.Key ResponsibilitiesScheduling and Coordination: Set up training schedules for new...

  • Vascular Surgery Patient Services Coordinator

    1 week ago

    Sacramento, California, United States Sutter Health Full time

    We appreciate your interest in becoming a part of Sutter Health. Organization: SMF-Sutter Med Foundation- Central Position Overview: This role serves as the initial point of contact for patients entering our healthcare facility. It is designed for individuals working within an outpatient setting. Responsibilities include welcoming and checking in patients,...

  • Patient Services Coordinator

    3 days ago

    Sacramento, California, United States Schauffele Optometry Full time

    Patient Services Coordinator OpportunityJoin our dynamic Eye Care practice as a Patient Services Coordinator, where you will play a crucial role in delivering exceptional experiences for our patients. This full-time role ensures a rewarding career in the healthcare sector with a balanced work schedule.No Prior Experience Necessary:Comprehensive training is...

  • Patient Services Coordinator 3

    10 hours ago

    Sacramento, California, United States University of California- Davis Health Full time

    Job SummaryThe University of California- Davis Health is seeking a highly skilled Patient Services Coordinator 3 to join our team. As a key member of our healthcare operations team, you will be responsible for providing exceptional patient care and support services in a fast-paced medical office environment.Key ResponsibilitiesCoordination of Medical Office...

  • Surgical Appointment Coordinator

    1 week ago

    Sacramento, California, United States Sacramento Ear, Nose & Throat Full time

    Position OverviewSupport healthcare providers in delivering patient care, managing administrative tasks, and organizing appointment schedules. Uphold a professional image of the clinic while acquiring and enhancing skills under the guidance of experienced clinical personnel. Address issues as they arise.Accountable for the efficient scheduling of surgical...

  • Patient Advocacy Coordinator

    1 week ago

    Sacramento, California, United States A-Line Staffing Solutions Full time

    Healthcare Appeals Coordinator position available with a leading staffing solutions firm. Key Features:Schedule: Monday to Friday, 8:00 AM to 6:00 PM (with staggered shifts)Initial remote work option with future transition to in-officeComprehensive benefits package available after 90 days of employment (including medical, dental, vision, and life...

  • Surgical Appointment Coordinator

    1 week ago

    Sacramento, California, United States Vitreo-Retinal Medical Group, Inc. Full time

    Position OverviewCompany: Vitreo-Retinal Medical Group, Inc.We are a reputable and expanding private healthcare facility dedicated to the diagnosis and treatment of retinal and vitreous disorders. Our organization is seeking motivated individuals who aspire to build a career in the healthcare sector, working alongside esteemed physicians recognized...

  • Clinical Utilization Coordinator

    3 days ago

    Sacramento, California, United States UHS Full time

    Job SummarySierra Vista Hospital is seeking a full-time Utilization Management Coordinator (MSW, MFT, MA, RN, LVN) for the Utilization Management Department.We are looking for a passionate professional who wants to join a team of dedicated healthcare professionals serving our patients.Key ResponsibilitiesManage, review, and monitor patient resource...

  • Front Office Coordinator

    5 days ago

    Sacramento, California, United States Mindpath Health Full time

    Job SummaryMindpath Health is a leading provider of mental health services, dedicated to increasing access to care that helps people thrive. As a Front Office Coordinator, you will play a vital role in delivering exceptional patient experiences and supporting the smooth operation of our medical environment.About the RoleProvide exceptional customer service...

  • Independent Hand Surgery Specialist

    1 week ago

    Sacramento, California, United States Concentra Full time

    Position Overview:Concentra, a leading healthcare organization in the United States, is seeking a skilled hand surgeon to join our team as an independent contractor. This role is designed to complement your existing practice, allowing you to provide specialized care while maintaining your current commitments.Role Details:This contract position typically...

  • Provider Coordinator

    1 month ago

    Sacramento, California, United States Allina Health Full time

    Number of Job Openings Available:1Date Posted:July 19, 2024Department: Courage Kenny Rehabilitation Institute Residential Pain ProgramShift:Day (United States of America)Shift Length:8 hour shiftHours Per Week:40Union Contract:Non-UnionWeekend Rotation: NoneJob Summary:Allina Health is a not-for-profit health system that cares for individuals, families and...

  • Medical Office Assistant/Care Coordinator

    5 days ago

    Sacramento, California, United States RMD VillageHealth DM, LLC Full time

    About the Role:We are seeking a highly skilled and compassionate Care Team Member to join our team at RMD VillageHealth DM, LLC. As a Patient Care Coordinator, you will play a vital role in facilitating the planning and organizing of critical activities for our patients.Responsibilities:Complete non-clinical screenings and escalate as needed.Help identify...

  • Medical Assistant

    17 hours ago

    Sacramento, California, United States Dignity Health Full time

    About the RoleDignity Health is seeking a highly skilled and experienced Surgical Physician Assistant to join our Cardiac Surgery department at Mercy General Hospital. As a key member of our team, you will work closely with our cardiovascular surgeons to provide exceptional patient care and support in the operating room.ResponsibilitiesAssist in major...