Service Coordinator

2 weeks ago


Amityville, New York, United States Tandym Group Full time
About the Opportunity

We are seeking a highly skilled and experienced Service Coordinator to join our team in Suffolk County. As a Service Coordinator, you will play a critical role in coordinating operations as part of our program management team, supporting program implementation efforts across the full service region, and partnering with programs to improve the efficiency and quality of the delivery of services.

Responsibilities
  • Coordinate operations as part of the program management team
  • Support program implementation efforts across the full service region
  • Partner with programs to improve the efficiency and quality of the delivery of services
  • Provide regular feedback to management and liaise with stakeholders regarding program goals and targets, challenges, and key updates as needed
  • Develop Service Coordination team schedules, assignments, target dates and other aspects of assigned work
  • Provide program and professional supervision and works with staff to address areas of improvement and opportunities for professional development
  • Regularly review charts, AWARDS, and other records/systems
  • Ensure project milestones/goals are met while adhering to approved budgets
  • Support timely and accurate documentation of services
  • Prioritize and manage multiple projects simultaneously and following through on issues in a timely manner
  • Assist in the implementation and development of best practices in the field
  • Maintain a small caseload of participants, as needed
  • Perform other duties, as assigned
Qualifications
  • 3+ years of experience in a Human Services related field
  • Proven expertise in program management and trauma-informed supervision of staff, managers and program operations
  • Experience working with low-income individuals and families; cultural competency and sensitivity in working with persons from diverse populations
  • Experience navigating the complex service systems targeted to low-income families and veterans
  • Solid assessment and documentation skills
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail
  • Highly organized
Desired Skills
  • 2+ years of experience in a Supervisory role
  • Bachelor's Degree in Human Services or related field
  • Bilingual

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