Patient Access Coordinator II

6 days ago

Danville, Virginia, United States Sovah Health - Danville Full time
Job Summary

We are seeking a highly skilled Patient Access Coordinator II to join our team at Sovah Health - Danville. As a key member of our healthcare team, you will be responsible for performing receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.

Key Responsibilities:

  • Greets patients, obtains demographic and financial information, and collects payment from patients.
  • Assists in all phases of the scheduling, pre-registration, and registration processes.
  • Ensures that all necessary demographic, billing, and clinical information is obtained and entered into the registration system with timeliness and accuracy.
  • Distributes forms, documents, and educational handouts to patients and/or family members.
  • Meets with patients and/or caregivers to exchange necessary information and documentation.
  • Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
  • Schedules appointments and communicates scheduling changes with appropriate departments and co-workers.
  • Verifies insurance benefits and validates authorizations/pre-certifications.
  • Reviews physician's orders for completeness and compliance requirements.
  • Completes estimations, reviews upfront collections process, processes payments, establishes payment arrangements, and reviews patient's propensity to pay and escalates accordingly.

Requirements:

  • High School Diploma or equivalent required.
  • Basic knowledge of CPT & ICD10 codes.
  • Knowledge of Medicare, Medicaid, and Managed Care Payers, as well as Medical Terminology.
  • Ability to type 30 WPM with high degree of accuracy.
  • Decisive judgment and ability to work with minimal supervision.
  • Medium Critical Thinking Skills.
  • Cross-trained in 2 or more areas of Patient Access and willing to be re-assigned to fit the needs of the department.
  • Ability to assess applicable CPT & HCPCS codes and validate appropriate authorizations have been obtained.
  • Requires flexibility in scheduling and ability to work all shift patterns, including weekends and holidays.
  • One to two years customer service and/or healthcare experience.

Why Choose Sovah Health - Danville:

  • Health (Medical, Dental, Vision) and 401K Benefits for full-time employees.
  • Competitive Paid Time Off / Extended Illness Bank package for full-time employees.
  • Employee Assistance Program – mental, physical, and financial wellness assistance.
  • Tuition Reimbursement/Assistance for qualified applicants.
  • Professional development, growth opportunities, and mentor-based training.

Equal Employment Opportunity:

Sovah Health - Danville is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.

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