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Healthcare Reception Coordinator II
2 months ago
Position Summary:
Sovah Health is seeking a qualified individual to fulfill the role of Patient Access Coordinator II. This position involves performing essential receptionist, registration, and administrative tasks related to both direct and scheduled patient admissions. The ideal candidate will warmly welcome patients, gather necessary demographic and financial details, secure required signatures, and process payments.
Key Responsibilities:
- Ensure timely and accurate collection of all required demographic, billing, and clinical information into the registration system.
- Distribute relevant forms, documents, and educational materials to patients and their families.
- Engage with patients and caregivers to exchange vital information and documentation, providing clarity on processes and addressing any concerns.
- Communicate effectively with the admitting physician's office, nursing staff, and other relevant personnel to facilitate patient admissions.
- Schedule appointments and relay any changes in scheduling to the appropriate departments and colleagues.
- Verify insurance benefits and confirm necessary authorizations or pre-certifications.
- Review physician orders for completeness and compliance, ensuring all forms and records are accurate.
- Conduct cost estimations, manage upfront collections, process payments, establish payment plans, and assess patients' ability to pay, escalating issues as necessary.
About Us:
People are our passion and purpose. Join a workplace that values you for who you are, not just what you can do. SOVAH Health - Danville is a 250-bed facility recognized for its designated Chest Pain Center and Certified Advanced Primary Stroke Center. We serve as an academic teaching site for various healthcare professionals.
Our Community:
Danville boasts a blend of beautiful countryside and vibrant downtown life, offering a mix of urban amenities and small-town charm. The area features a lively arts and entertainment scene, diverse dining options, educational institutions, and ample recreational activities.
Why Work With Us:
- Comprehensive health benefits (Medical, Dental, Vision) and 401K for full-time employees.
- Competitive Paid Time Off and Extended Illness Bank for full-time staff.
- Employee Assistance Program for mental, physical, and financial wellness.
- Tuition Reimbursement and Assistance for eligible candidates.
- Opportunities for professional development, growth, and mentorship.
- And much more...
Minimum Qualifications:
Education: High School Diploma or equivalent is required.
Skills:
- Basic knowledge of CPT & ICD10 codes, along with familiarity with Medicare, Medicaid, and Managed Care Payers.
- Proficient typing skills (30 WPM) with a high degree of accuracy.
- Ability to exercise sound judgment and work independently in a fast-paced environment.
- Medium-level critical thinking skills.
- Cross-trained in multiple areas of Patient Access and adaptable to departmental needs, including potential assignments in the Emergency Department.
- Ability to assess applicable CPT & HCPCS codes and confirm necessary authorizations.
- Flexibility in scheduling, with the capacity to work various shifts, including weekends and holidays, to ensure continuity of care.
Experience: One to two years of customer service and/or healthcare experience is preferred.
EEOC Statement:
SOVAH Health - Danville is dedicated to providing Equal Employment Opportunities for all applicants and employees, adhering to all applicable laws against discrimination based on color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other protected status.
We are an equal opportunity and affirmative action employer, actively seeking diversity in our workforce: Minority/Female/Disabled/Protected Veteran.
