Patient Access Coordinator II

4 days ago


Danville, Virginia, United States Sovah Health - Danville Full time
Job Summary

Sovah Health - Danville is seeking a highly skilled Patient Access Coordinator II to join our team. As a Patient Access Coordinator II, you will play a critical role in ensuring the smooth and efficient flow of patients through our hospital.

Key Responsibilities
  • Greets patients and obtains demographic and financial information
  • Obtains necessary signatures and collects payment from patients
  • Assists in all phases of the scheduling, pre-registration, and registration processes
  • Ensures that all necessary demographic, billing, and clinical information is obtained and entered into the registration system with timeliness and accuracy
  • Distributes forms, documents, and educational handouts to patients and/or family members
  • Meets with patients and/or caregivers to exchange necessary information and documentation
  • Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement
  • Schedules appointments and communicates scheduling changes with appropriate departments and co-workers
  • Verifies insurance benefits and validates authorizations/pre-certifications
  • Reviews physician's orders for completeness and compliance requirements
  • Completes estimations, reviews upfront collections process, processes payments, establishes payment arrangements, and reviews patient's propensity to pay and escalates accordingly
Requirements
  • High School Diploma or equivalent required
  • One to two years customer service and/or healthcare experience
  • Basic knowledge of CPT & ICD10 codes
  • Knowledge of Medicare, Medicaid, and Managed Care Payers, as well as Medical Terminology
  • Ability to type 30 WPM with high degree of accuracy
  • Decisive judgment and ability to work with minimal supervision
  • Medium Critical Thinking Skills
  • Cross-trained in 2 or more areas of Patient Access and willing to be re-assigned to fit the needs of the department
What We Offer
  • Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
  • Competitive Paid Time Off / Extended Illness Bank package for full-time employees
  • Employee Assistance Program mental, physical, and financial wellness assistance
  • Tuition Reimbursement/Assistance for qualified applicants
  • Professional development, Growth opportunities, and Mentor-based training


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