Service Coordination Specialist

2 weeks ago


Savannah, Georgia, United States J.C. Lewis Full time
Become a Part of Our Family at JC Lewis Motor Co

Are you eager to join a well-established and reputable Ford dealership in Georgia? JC Lewis Motor Co. is on the lookout for a dedicated and customer-oriented BDC Service Coordinator to enhance our vibrant team. As a member of our organization, you will benefit from:

  • 401K Retirement Plan
  • Paid Time Off
  • Comprehensive Medical, Dental, and Vision Coverage
  • Designated Paid Holidays
  • Life Insurance Benefits
  • Employee Discounts on Vehicle Purchases and Services

If you are passionate about providing top-notch service and wish to advance within a company that prioritizes its workforce, we would love to hear from you. Become a valued member of the JC Lewis family today

Essential Qualifications:
  • Previous experience in automotive BDC, service roles, or call center environments is advantageous
  • Strong verbal and written communication abilities
  • Proficient computer skills and typing capabilities
  • Familiarity with customer tracking systems is beneficial
  • Outstanding organizational skills
  • Capacity to manage multiple tasks in a fast-paced environment
  • Commitment to delivering exceptional customer service
  • Team player with a positive outlook
Key Responsibilities:
  • Act as a bridge between the service department and clients
  • Handle incoming calls with professionalism
  • Assess client requirements and arrange appointments
  • Address customer issues with integrity
  • Oversee the online appointment scheduling system
  • Complete assigned tasks in a timely manner

The work schedule consists of a 5-day week with occasional Saturday shifts. Compensation is commensurate with experience and includes opportunities for monthly bonuses.



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