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Event Coordination Specialist
2 months ago
The Event Coordination Specialist serves as the primary contact between clients and the operational staff for events. Once an agreement is finalized, the Event Coordination Specialist collaborates closely with clients to fulfill their requirements within the facility. This role ensures adherence to all operational policies and procedures during the planning and execution phases of events.
Key Responsibilities
- Plan, organize, and manage the logistics of assigned events, acting as the main point of contact for all involved parties.
- Facilitate effective communication with facility staff regarding event requirements by preparing detailed documentation, including event resumes and setup diagrams.
- Address and resolve any issues that arise during event preparation and execution, ensuring compliance with policies and procedures.
- Oversee the setup of the venue to guarantee that all contractual obligations are met while adhering to safety and health regulations.
- Ensure timely acquisition of all necessary insurance certificates, licenses, and permits for events.
- Manage all aspects of event-related services, including catering and staffing needs.
- Report any challenges and propose solutions to the management team.
- Act as the facility manager on duty when required.
- Develop and manage event budgets, providing financial estimates and coordinating post-event settlements.
- Maintain cleanliness and organization of the facility before, during, and after events to enhance customer satisfaction.
- Represent the facility during events, ensuring compliance with policies and addressing any public or event-related concerns professionally.
- Analyze operational challenges and implement effective solutions to support organizational goals.
- Participate in regular meetings to discuss event logistics and improvements.
- Build and maintain strong relationships with clients, colleagues, and external partners.
Qualifications
- Ability to work flexible hours, including evenings and weekends, as required by event schedules.
- Knowledge of event operations, crowd management, and relevant safety regulations.
- Proficiency in Microsoft Office; familiarity with event management software is a plus.
- Strong customer service skills with the ability to multitask effectively.
- Ability to work independently and collaboratively within a team environment.
- Excellent communication and organizational skills.
- Bachelor's degree in event management, hospitality, or a related field is preferred.
- Two to three years of experience in event management or a similar role.
Equal Opportunity Employer
The Authority is committed to diversity and does not discriminate in employment practices.