Floral Client Specialist

2 weeks ago


Hollywood, Florida, United States J'Adore Les Fleurs Inc Full time
Position Overview:
We are in search of dedicated individuals with a background in retail, ideally within the upscale or luxury sector.

This role is pivotal as the initial point of contact for clients, warmly welcoming them and ensuring a smooth flow of customer traffic.


Key Qualifications:

Floral Enthusiasm:

A true passion for flowers and floral designs is crucial to inspire clients and offer knowledgeable guidance.


Exceptional Customer Service:
Strong interpersonal and communication abilities to assist clients, address inquiries, and foster a positive shopping atmosphere.

Bilingual Skills:
Proficiency in English and Spanish is mandatory.

Floral Expertise:
Comprehensive understanding of various flower types, plants, and floral arrangements, including their care and upkeep.

Creative Insight:
Capability to assist clients in selecting or personalizing floral arrangements that align with their needs and preferences.

Sales Background:
Experience in a retail sales environment is highly desirable.

Flexibility:
Ability to thrive in a fast-paced, dynamic setting, particularly during peak floral seasons such as holidays and special events.

Collaborative Spirit:
Work effectively with team members to ensure seamless operations and contribute to the overall success of the boutique.

Numerical Proficiency:
Ability to manage cash transactions, compute prices, and provide accurate change.

Availability:
Willingness to work flexible hours, including weekends and holidays, as flower sales often peak during these times.

Client-Centric Mindset:
Commitment to making clients feel valued and satisfied with their purchases.

Professional Presentation:
Maintain a tidy and presentable appearance, adhering to any applicable dress code.

Technical Skills:
Basic computer proficiency.

Positive Outlook:
A cheerful and optimistic demeanor is essential for creating a welcoming environment in the boutique.

Core Responsibilities:


As a Floral Client Advisor, you will embody the brand's values, ensuring that every client receives the utmost care and attention.

The ideal candidate will exemplify the brand's commitment to building genuine relationships and valuing the client's time spent in the boutique or over the phone.


Facilitate an exceptional client experience by warmly greeting clients upon arrival or on the phone and sharing pertinent information about our offerings.


The Floral Advisor will be instrumental in consistently delivering a superior level of service to clients, enhancing client conversion and retention, thereby driving business growth and fostering brand loyalty.


Provide honest and confident recommendations to clients regarding floral styles and the most suitable arrangements for various occasions.


Encourage the development of new clientele, transforming walk-in visitors into loyal clients and brand advocates by generating enthusiasm and desire for our products.

Enhance the client experience by delivering prompt, professional, warm, and courteous service.

Build authentic relationships with clients through thoughtful and consistent outreach.

Maintain regular follow-up with clients regarding orders and delivery schedules.


By striving to understand your clients and their unique needs, you will tailor their experience within our boutique, elevating their impression of the brand while fostering long-lasting relationships.


Company Overview:


For over seven years, J'adore Les Fleurs has established itself as the premier florist among discerning fashion-conscious consumers, meticulously attending to the finest details to ensure perfection with every bouquet.

The company has increasingly solidified its position in the market, driven by high demand from A-list celebrities and significant collaborations with renowned fashion and beauty brands.



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