Event Service Attendant
1 week ago
About Loews Hotels
Loews Arlington Hotel and Convention Center is a premier destination for meetings and leisure, providing an exceptional experience for both groups and families. Located centrally between Dallas and Fort Worth, this luxurious resort features a variety of amenities, including multiple dining options, pools with sandy beaches, and extensive event space.
Key Responsibilities
- Prepare and set up function rooms before scheduled events.
- Conduct thorough inspections of all equipment before, during, and after events.
- Report any discrepancies or issues to the Captain or Supervisor.
- Manage inventory of materials and supplies at the start of each shift, ensuring adequate quantities are available.
- Prepare beverages, including coffee and tea, as needed.
- Ensure all plates are checked for accuracy and presentation before serving.
- Deliver food to guests in accordance with established service standards.
- Monitor guest needs, respond to requests, and ensure overall satisfaction.
- Oversee guest alcohol consumption to promote safety and responsible service.
- Clear tables and dismantle function rooms after events.
- Complete assigned end-of-shift responsibilities.
- Perform additional duties as required.
- Foster a spirit of teamwork and collaboration.
- Promptly inform relevant personnel of any significant issues or concerns.
- Maintain a polite, friendly, and helpful demeanor towards guests and colleagues.
- Execute emergency protocols as per hotel standards.
- Adhere to safety regulations and procedures.
- Participate in hotel meetings and training sessions.
- Ensure cleanliness and proper maintenance of work areas and equipment.
- Follow hotel policies and procedures consistently.
- Engage in recycling efforts whenever possible.
- Stay informed about hotel updates and changes.
- Comply with uniform and grooming standards.
- High School Diploma or equivalent.
- Minimum of one year of experience in food service or banquet roles within an upscale hotel or restaurant.
- Strong understanding of quality food service techniques and standards.
- Exceptional skills in guest service.
- Certification in responsible beverage service (e.g., TIPS or equivalent).
- Ability to lift and carry trays weighing over 35 pounds.
- Capacity to stand, stoop, and bend throughout the shift.
- Proficiency in speaking, reading, and understanding English.
- Flexibility to work varied schedules, including weekends and holidays.
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