Healthcare Access Coordinator
1 week ago
The Healthcare Access Coordinator plays a crucial role in facilitating the seamless management of patient access requirements while also initiating the revenue cycle at Billings Clinic.
Key Responsibilities- Deliver exceptional customer service by welcoming patients, registering them, and collecting necessary information for both clinical and financial purposes.
- Ensure the accurate collection of demographic and insurance details, manage appointment scheduling, and oversee the collection of co-payments and self-pay deposits.
- Input payments directly into the billing system with precision.
- Maintain a comprehensive understanding of the consequences of incomplete or incorrect information, particularly as it pertains to clinical staff and the revenue cycle.
- High school diploma or equivalent.
- Preferred: Some college education or coursework related to healthcare, such as medical terminology or medical office practices.
- Proven excellence in customer service skills.
- At least one year of customer service experience, preferably in a healthcare setting.
- Alternatively, a combination of education and experience that aligns with the aforementioned responsibilities, knowledge, skills, and abilities will be considered.
This position is essential in supporting the operational efficiency of Billings Clinic and ensuring a positive experience for all patients.
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Healthcare Access Coordinator
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